Guest Services Coordinator

KENSINGTON CHURCH POSITION DESCRIPTION

TITLE: Traverse City Campus Guest Services Coordinator

REPORTING: Traverse City Ministry Director

STATUS: Part-Time, 20hrs/week; Non-Exempt

POSITION DESCRIPTION:

The primary role of the Guest Services Lead is to equip and care for the guest services volunteer team of the Traverse City campus. This position exists to create a sense of well-being and joy across our guest services volunteer teams, and to fill our lobby with energy and clarity for guests and their next steps.

CHARACTER:

Demonstrate the qualities of a follower of Jesus Christ, with a passion to love God, live in community with those in the Body of Christ and extend the love of God to those seeking Him. Show a strong commitment to living out Kensington’s values of Know God, Find Freedom, Discover Purpose, and Make a Difference.

QUALIFICATIONS:

• Education: High School diploma or equivalent
• Experience: Leading and communicating vision; recruiting and shepherding volunteer teams.
• Requirements: Expresses and has confirmation of a desire and call to lead in ministry at KC. Affirmation of the mission, values and beliefs of Kensington. Teachability, humility, moral/ethical integrity, the desire to grow spiritually. Has an affinity with Kensington Leadership and vision. Membership at Kensington Community Church.

RESPONSIBILITIES

• Champion the value of volunteers for the campus. Recruit, support, encourage, manage and communicate with the campus ministry team leaders: (i.e. HUB Coffee, Usher/Greeter, Hospitality, Security, Traffic, and Medical teams). This position will be the main source of communication between the ministry leaders and the plans and activities of the campus.
• Maintain a strong Sunday presence to troubleshoot, affirm leaders and volunteers, recruit new volunteers and help execute the weekend service.
• Scheduling Weekend Guest Services team through Planning Center
• Communicate with team the plans and activities for weekends and special events
• Ensure that the lobby is set up to promote & accommodate ministry needs

About Kensington Church

Kensington was built on a simple but audacious belief: that every person can know God personally, walk in genuine freedom, live with clear purpose, and leave a mark on the world around them. We haven’t arrived — but we’re on that journey together, and there’s room for you in it. https://kensingtonchurch.org/who-we-are/