Guest Services Officer 客戶服務主任

Positioned in an enviable harbourside location, Royal Pacific Hotel enjoys easy access to Hong Kong’s business and retail hubs. With views of Victoria Harbour, the hotel delivers convenience, comfort and connectivity to the best places to visit in Hong Kong. In addition to the Hotel’s perfect location being right on Canton Road, the fashionable address, the hotel is atop the China Ferry Terminal while the High Speed Rail, MTR station, Western Kowloon District and the iconic Star Ferry, which brings you to Hong Kong Convention and Exhibition Centre in 18 minutes, are within walking distance.

For more information, please visit us at: www.royalpacific.com.hk

Responsibilities

• Responsible for greeting and front desk duties
• Handle all arrival and departure records, bookings and registration
• Provide frontline services at reception counter and maintain a good relationship with guests
• Assist in handling incoming phone calls and queries for visitors and guests

Requirements

• Diploma or above in hospitality management or related disciplines
• Knowledge of Opera System is preferred
• Pleasant personality, customer-oriented with good communication and interpersonal skills
• Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Human Resources Office, 8/F, The Royal Pacific Hotel & Towers, China Hong Kong City, Canton Road, Kowloon, Hong Kong or Whatsapp to 6280 6279 or via email: [email redacted, apply via Company website] or www.sino-hotels.com.

Please read our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection-statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.