Guest Services Representative

Full job description TownePlace Suites by Marriott hotel located in

Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest

Services Representative - Front Desk Attendant. We want you to join our

team at the TownePlace Suites as a Front Desk Attendant! At our hotel

you'll have a great work environment surrounded by friendly coworkers

and have opportunities for cross training, career growth and mentorship.

As a Marriott Team member you'll receive amazing discounts on hotel

rooms for both you & your family to enjoy. In addition we run Company

wide incentives both year round & seasonal for all staff. If you are a

self-motivated, guest-focused candidate with some weekend availability

apply for this Front Desk Attendant position. A friendly & welcoming

personality is exactly what is needed to be successful as a Front Desk

Attendant here at the TownePlace Suites. This is an exciting opportunity

if you are interested in developing your professional skills. Refer a

friend once you join and earn up to $500!!! Pay: $16 - $18 Per Hour

Shifts: 3pm-11pm Primarily, Must have weekend availability

Responsibilities: Maintain a warm, welcoming and professional demeanor

while interacting with all guests. Check guests in and out of the hotel,

ensure proper payment is received, special requests are noted &

fulfilled, and accurate information is recorded. Answer the phone in a

professional & helpful manner. Follow procedures on posting charges and

settling guest accounts. Effectively address and resolve guest problems

to increase guest satisfaction. Be knowledgeable of emergency procedures

And Hotel Policies. Practice Punctuality For Scheduled Shifts. Keywords Hotel, Hospitality, customer service, receptionist, administrative

Requirements Customer Service Experience Hotel Experience is a plus but

NOT required Attention to detail Reliability