Gunsmith Assistant

Gunsmithing Assistant Position Overview

We are seeking a dependable, organized, and knowledgeable Gunsmithing Assistant to support our gunsmithing department. This position will assist with the day-to-day operation of the department, including firearm cleaning and maintenance, basic installations, customer communication, administrative responsibilities, and point-of-sale transactions.

The ideal candidate has a solid working knowledge of firearms, strong attention to detail, excellent organizational skills, and the ability to communicate professionally with customers and coworkers.

Required Availability

Candidates must be available to work Mondays and Fridays from 9:30 AM to 5:30 PM. Availability during these hours is required for this position.

Responsibilities

• Clean, inspect, and perform routine maintenance on company rental firearms.
• Clean and service customer firearms according to established procedures.
• Assist with basic firearm and accessory installations, including sights, optics, grips, and other components within the employee's training and authorization.
• Assist the gunsmith with firearm maintenance, repair, installation, and other shop-related projects as needed.
• Receive customer firearms and accurately document requested services, firearm information, and customer contact information.
• Communicate with customers regarding service requests, estimated timelines, completed work, and firearm pickup.
• Maintain accurate and organized records for gunsmithing services and work orders.
• Perform administrative duties including data entry, filing, customer follow-up, inventory-related tasks, and maintaining service documentation.
• Operate the company's point-of-sale (POS) system to process gunsmithing services, products, parts, and other transactions.
• Maintain an organized, clean, and professional gunsmithing workspace.
• Assist with tracking firearms, parts, accessories, and pending work to ensure jobs are completed and returned to customers efficiently.
• Follow all company policies, firearm safety procedures, and applicable federal, state, and local requirements.
• Maintain appropriate security and accountability of customer firearms and company property.
• Assist customers with general firearm, accessory, and service-related questions within the scope of the position.
• Perform other duties as assigned to support the gunsmithing department and overall facility operations.

Qualifications

• Firearm knowledge is required. Candidates should be familiar with common firearm types, components, terminology, safe handling, and basic maintenance.
• Must be available to work Mondays and Fridays from 9:30 AM to 5:30 PM.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Comfortable communicating directly with customers in person, over the phone, and electronically.
• Ability to operate and learn point-of-sale (POS) and other computer-based systems.
• Ability to accurately document firearm information, customer requests, and completed services.
• Dependable, professional, and able to manage multiple tasks and priorities.
• Ability to work independently while also taking direction from the gunsmith and management.
• Mechanical aptitude and experience working with tools, firearm maintenance, or firearm accessories is strongly preferred.
• Previous firearms-industry, retail, gunsmithing, armorer, or related experience is preferred but not required.

Skills & Competencies

Successful candidates should demonstrate a strong commitment to firearm safety, organization, accuracy, customer service, and accountability. Because this position involves handling both company-owned and customer-owned firearms, attention to detail and responsible firearm handling are essential.

This position is a good fit for someone who enjoys working with firearms, has strong mechanical and organizational abilities, and is interested in developing additional hands-on experience within a professional gunsmithing environment.

Pay: $10.00 - $14.00 per hour

Expected hours: No more than 32.0 per week

Work Location: In person