The Program It's About Change

The Credible Messenger establishes trusting relationships with persons at high risk of participating in group-related gun violence, and any populations involved in gun violence. The Credible Messenger uses his/her/their life experiences to inform, guide, and motivate high-risk persons to reduce and/or prevent additional group-related violence. In addition, the Credible Messenger provides assessments to social services providers so that relevant services can be obtained for victims or perpetrators to support changed behaviors and non-retaliatory actions. The Credible Messenger also disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs (Hospitalization Specialization – see below).
MAJOR RESPONSIBILITES AND TASKS:
Essential Functions - General
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<li>Gain information on potential conflicts in hotspot communities.
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<li>Become well acquainted with all the high-risk persons and the people who know them.
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<li>Meet with high‐risk individuals and groups on a daily basis to discuss issues.
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<li>Work to intervene in circumstances in which violence is likely, including possible retaliation.
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<li>Identify and diffuse “beefs” that might lead to shootings and violence.
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<li>Research causes of shootings/homicides to assist in mediating situations and preventing retaliation between individuals and groups (working with the community and outreach programs to gain information that may be helpful in preventing additional killings) and provide documentation.
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<li>Formulate action plans to help resolve conflicts.
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<li>Work to prevent acts of violence and help to prevent all potential retaliatory shootings.
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<li>Develop relationships with influential individuals and groups in the community.
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<li>Refer potential clients/participants to outreach workers or case managers.
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<li>Outreach to the community (individually and as a team member) to build relationships with individuals, residents, businesses, and community groups.
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<li>Provide strong effective communication with clients.
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<li>Engage restorative practices in the de-escalation and resolution of conflict.
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<li>Document conflicts resolved on conflict mediation forms.
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<li>Participate and engage participants in program activities.
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<li>Attend community responses as needed.
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<li>Work closely and collaboratively with the Coordinated Street Outreach Program.
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<li>Work as a member of a team, attend meetings, and work together to ensure that shootings are reduced.
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<li>Accurately document all contacts with high-risk individuals daily and with all other clients regularly.
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</ol>
Essential Functions – Hospital Specialization
<ol>
<li>Conduct initial bedside visits.
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<li>Provide immediate crisis response for patient and family support system.
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<li>Build rapport, assess risk for retaliatory violence, assess strengths and needs, and assist in planning for community-based follow-up services.
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<li>Assist clients through the social and economic referral process.
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<li>Navigate support systems (e.g., hospital, criminal justice system, etc.)
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<li>Act as a liaison between the family and hospital staff.
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<li>Assist with victim services.
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<li>Assist in securing additional services, as deemed necessary by the assessment, such as: mental health, substance abuse, and family support services.
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<li>Document and maintain accurate and confidential records of client interventions.
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<li>Develop and present an activity log that shall describe activities/meetings and how they relate to a client’s plan of care.
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<li>Actively participate on community coalitions and boards
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</ol>
Other Duties
<ol>
<li>Develop a positive relationship with community partners.
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<li>Keep the Assistant Project Manager informed of issues and concerns related to clients and/or program.
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<li>Cooperate with and provide information to the Project Manager and Assistant Project Manager as needed.
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<li>Use personal or agency vehicle to perform agency business.
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<li>Attend community meetings as directed by immediate supervisor.
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<li>ALL OTHER DUTIES AS ASSIGNED.
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</ol>
REQUIREMENTS AND SPECIFICATIONS:
Employee must have a valid driver’s license and insurance.
Required Education, Knowledge, and Experience
<ol>
<li>Unique knowledge and experience with York City populations involved in gun violence.
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<li>Ability to communicate effectively and honestly with York City populations involved in gun violence.
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<li>Basic knowledge of disease prevention/health promotion.
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<li>Culturally competent and able to work with a diverse population.
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<li>Read, write, and converse in English.
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<li>Working knowledge of office software and Internet applications.
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</ol>
Preferred Education, Knowledge, and Experience
<ol>
<li>High school diploma or equivalent.
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<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
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<li>Situational Awareness and/or De-Escalation Training.
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<li>Read, write, and converse in Spanish (optional).
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</ol>
Skills/ Knowledge Required to Perform at a Competent Level
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<li>Professionalism, punctuality, flexibility, and reliability
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<li>Strong verbal and interpersonal skills
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<li>Integrity to handle sensitive information in a confidential manner
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<li>Action oriented with good problem-solving skills
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<li>Collaboration and community relations
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</ol>
Benefits:
<ul>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Paid time off</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>On call</li>
<li>Weekends as needed</li>
</ul>
Work Location: In person
Job Type: Full-time
Pay: From $46,350.00 per year
Work Days:
<ul>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Work Location: In person

GVI Credible Messenger

GVI Credible Messenger

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