Gym Front Desk Associate

Job Summary

Join our vibrant fitness community as a Gym Front Desk Associate! In this energetic role, you will be the welcoming face of our gym, providing exceptional customer service and ensuring smooth daily operations. Your enthusiasm and organizational skills will help create a positive environment where members feel valued and supported. This paid position offers an exciting opportunity to develop your administrative and communication skills while promoting health and wellness.

Responsibilities

• Greet members and visitors warmly, creating a friendly and professional atmosphere at the front desk
• Answer multi-line phone systems promptly, answering inquiries and directing calls efficiently with excellent phone etiquette
• Manage member check-ins, memberships, and sign-ins using computer systems and software tools
• Capture and create social media content for Instagram/Facebook
• Handle administrative tasks such as data entry, appointment scheduling, and maintaining accurate records with Microsoft Office applications
• Assist with office management duties including organizing supplies, managing retail inventory, supporting daily operations and general cleaning.
• Provide customer support by addressing member questions, resolving concerns, and ensuring a positive experience
• Support clerical functions such as proofreading documents, managing client communication, and maintaining organized files

Requirements

• Bilingual abilities are highly preferred to serve a diverse membership base effectively
• Proven office management or administrative experience in a fast-paced environment
• Strong computer literacy with proficiency in Microsoft Office and general computer skills
• Social media competence (content capture, editing and posting)
• Previous front desk or receptionist experience, including making outbound lead follow-up phone calls
• Excellent organizational skills with the ability to multitask efficiently and manage time effectively
• Demonstrated customer service skills with a friendly attitude and professional phone etiquette
• Ability to work well under pressure while maintaining attention to detail
• This paid role is perfect for motivated individuals eager to contribute to a dynamic fitness environment . We value energetic team players who thrive on providing outstanding service and fostering a welcoming atmosphere for all members.

Pay: $17.00 - $18.00 per hour

Work Location: In person