Hall Porter

Academy Plaza Hotel are looking for a Hall Porter to join our team The main duties of this role included:

• The hall porters will have a constant visible presence within the lobby area.
• Always smile, have constant eye contact, positive body language, pride in position and appearance. Use initiative and make guest as comfortable as possible. Use the guests name at least once where possible.
• The Hall Porter must maintain a professional and friendly demeanour without every getting too casual or familiar with guests.
• Overseeing Conference & Banqueting set ups including any refreshment or conference breaks.
• Arrange taxi’s, coaches etc.. for guests and also know where parking is for both
• Complete and sign off morning and evening shift checklists.
• You will be responsible for ensuring that guest wake up calls are delivered each

morning in accordance with the log compiled by the front desk staff.

• The lobby must remain clear of luggage, clean and tidy.
• You will be responsible for maintaining the hotel ambience at all times. Music,

lighting and presentation of the lobby areas are your main focus.

• The storage of luggage in the luggage store must be neat, tidy, properly organized and it should be easy to retrieve, any item, once stored. All luggage items must be tagged and duplicate tag given to guest.
• Hall Porters must have a wide range of knowledge of the hotel and Dublin as a city. It is imperative that we believe in what we tell our guests and offer them the best information and advice that is available – all in-house services incl. Bar, Restaurant.
• You are responsible for the knowledge made available to guests on all local and

national amenities, facilities and services. Your understanding and appreciation of
this knowledge is paramount.

Please note that this position is for shift work and involves working weekends and late eveningsWe currently do not require the assistance of Agencies.

Pay: €14.20-€14.50 per hour

Work Location: In person