Handyperson / Service Technician - Sliding Doors & Windows

About Us

Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others. We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

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About the Role

We are actively expanding our team to cover the Gold Coast region, seeking individuals who embody a "can-do" attitude, honesty, trustworthiness, and excellent people skills.

This is a technician/skilled handyman position, with a focus on repairing sliding doors, windows and screens. Your responsibilities include:

1. Technical Repairs:

   • Expertly servicing and repairing various sliding doors and windows, such as glass sliding doors, screen doors, sliding windows, and double-hung windows.

2. Customer Interaction:

   • Visiting customers at their locations to perform on-site servicing and repairs, establishing a friendly rapport.
   • Handling payment transactions efficiently during service visits.

3. Assessment and Quoting:

   • Conducting on-site assessments to evaluate the extent of necessary repairs.
   • Providing customers with accurate repair quotes and estimates.

4. Data Management:

   • Efficiently using our technician portal to manage and update essential information.

5. Coordination with Head Office:

   • Scheduling — Collaborating with head office to update and coordinate job schedules.
   • Stock ordering— Communicating with the head office to place orders for inventory and supplies as needed for the business.
   • Quote pricing— Working with the head office team to determine and finalise pricing for quotes provided to customers.
   • Customer payment/enquiries — Handling customer inquiries related to payments and assisting with resolution, as well as relaying relevant information to head office.

6. Vehicle Maintenance:

   • Ensuring the company vehicle is well-maintained, both externally and internally, with all necessary tools and equipment stocked.

7. Teamwork and Adaptability:

   • Collaborating with fellow technicians when required to efficiently complete tasks.
   • Adapting to additional responsibilities as the job demands.

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Requirements

To do this job well, you need to have:

• A valid manualAustralian driver's licence.
• Experience in sliding door, window & screen repairs is an advantage.
• Suit glazier or carpenter - would be an advantage.
• A team player with well-developed interpersonal and communication skills.
• A commitment to providing outstanding customer service.

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Benefits

• Competitive compensation and opportunities for advancement.
• Ongoing professional development and training.
• Access to a well-maintained company vehicle.
• Diverse repair scenarios for continuous learning.

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If you have a knack for hands-on work and can operate independently or as part of a team, this could be the job for you.

Join us, and let's make sliding doors and windows work like new again, one satisfied customer at a time!

Apply with the “QUICK APPLY” button above on the desktop or below on mobile.