Hanger - Hope's Closet

Position Summary and Primary Duties

This production associate is responsible for hanging, tagging, and pricing all textile merchandise.

Essential Duties

• Assist with the security and the safety of store property.

• Demonstrate professionalism and presents a friendly, cooperative attitude towards customers, donors, and co-workers.

• Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.

• Must be punctual and have dependable attendance.

• Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire extinguishers, and exits clear from clutter.

• Take trash out to trash container.

• Promote friendly and helpful customer service and donor care.

• Always follow all policies and procedures.

• All other duties as instructed by the Manager.

• Hang textiles using the correct hanger for the merchandise.

• Tag and prices each piece using the Good, Better, Best pricing system.

• Keep a well maintained and clean work area.

• Assist donors as they arrive.

• Maintain accurate records of donations and issue completed donation receipts to all donors

Physical Requirements/Environmental Conditions

With reasonable accommodation, must have the ability to:

• Respond to telephones, written correspondence, and other auditory and visual stimulation.
• Remain calm under stress and have the emotional and physical stamina to deal with a variety of stressful situations.
• Frequently sit, stand, bend, kneel, and walk.
• Frequently lift and carry items up to 40 pounds.
• Occasionally climb stairs or inclined surfaces.
• Occasionally work outside during night hours and/or inclement weather.

Adherence to the Philosophy of Women's Center of East Texas

• Employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others, including clients of agency, as well as staff and volunteers.
• Must display a non-judgmental acceptance of all clients/volunteers/staff/co-workers.
• Establish and maintain good rapport in working relationships.
• Display appropriate and consistently positive attitude.
• Remain composed during stressful situations.
• Always employ strategies of problem-solving utilizing smart, efficient solutions and identifying new and improved ways of delivering the highest quality services to agency clients.
• Ask for help when you need it.
• Maintain client and agency confidentiality at all times.

The above job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a complete listing of all work requirements that may be inherent in the position. Members of leadership may modify, add, or eliminate jobs at any time based on the needs of the organization.