Hardware & Network Engineer

Key responsibilities may include:

• Desktop Support:
• Installing and configuring operating systems and applications on user desktops
• Troubleshooting hardware issues like malfunctioning peripherals, display problems, and system crashes
• Managing software updates and patching
• Assisting with new employee workstation setup
• Providing technical support to users regarding software applications
• Network Support:
• Monitoring network performance and identifying potential issues
• Troubleshooting network connectivity problems like slow speeds, connection drops, and access issues
• Managing network security by implementing and maintaining firewalls and access controls
• Configuring network devices like routers and switches
• Maintaining network documentation and diagrams
• General Support:
• Responding to user support tickets and requests
• Performing remote troubleshooting using remote desktop tools

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• Identifying trends in technical issues and proposing solutions

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Required Skills:

• Strong understanding of computer hardware and software
• Proficiency in networking protocols and concepts (TCP/IP, DNS, DHCP)
• Experience with operating systems like Windows, macOS, and Linux
• Ability to troubleshoot technical issues efficiently
• Excellent communication and interpersonal skills to interact with users of varying technical abilities
• Problem-solving and analytical skills to diagnose root causes of issues

Job Type: Full-time

Pay: ₹15,000.00 - ₹45,000.00 per month

Work Location: In person