Hardware Customer Service Representative

Hardware Customer Service Representative (CSR)
Landscapers Supply | Full-Time | Simpsonville, SC
Competitive Pay Based on Experience

Help Customers Find the Right Solution Every Time

At Landscapers Supply, our Hardware Customer Service Representatives are more than retail associates — they’re trusted resources for homeowners, contractors, landscapers, and DIY customers looking for expert advice and outstanding service.
We’re looking for friendly, motivated team members who enjoy helping people, solving problems, and working in a fast-paced retail environment. If you like tools, hardware, outdoor projects, and interacting with customers, this is a great opportunity to build a career with a growing company.
Whether helping customers find the right products, stocking shelves, or creating a welcoming shopping experience, you’ll play an important role in the success of our store.

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Why Work at Landscapers Supply?

We’re Growing Fast
With 8 locations across South Carolina and Georgia — and more expansion ahead — there are real opportunities for career growth and advancement.

A Team-First Culture
We believe great customer experiences start with great people. Our teams support each other and work together to create an outstanding store environment.

Every Day Is Different
You’ll help customers with projects, recommend products, support store operations, and stay active throughout the day.

Closed on Sundays
Because work-life balance matters.

Stability + Opportunity
We’ve proudly served our communities for over 30 years and continue to grow every year.

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About Landscapers Supply

Landscapers Supply is a locally owned company specializing in:

• Commercial-grade power equipment
• Hardware and outdoor products
• Bulk landscaping materials
• Full-service repair and maintenance
• Contractor and homeowner solutions

Affiliated with ACE Hardware and True Value Hardware, we combine hometown customer service with industry-leading products and expertise.

Our mission is simple:
Deliver exceptional products, expert support, and a customer experience that keeps people coming back.

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Our Culture: ICARE
Everything we do is built around our ICARE values:

• Integrity – Integrity First
• Committed – Committed to People
• Accountability – Accountability Mindset
• Results – Results Driven
• Exceeds Expectations – Exceed Expectations

We look for team members who bring energy, reliability, and pride to their work every day.

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What You’ll Do

As a Hardware CSR, you’ll help customers find the products, tools, and solutions they need while creating a friendly and professional shopping experience.
You’ll assist with customer service, merchandising, inventory, checkout operations, and maintaining a clean, organized hardware department.

Key Responsibilities

Customer Service

• Greet customers and assist with questions and product recommendations
• Identify customer needs and provide professional solutions
• Deliver friendly, knowledgeable, and helpful service

Sales & Checkout Support

• Process customer purchases at the cash register
• Contact customers regarding pickup orders
• Support overall sales and customer satisfaction

Department Operations

• Stock shelves and organize merchandise
• Maintain cleanliness and appearance of the hardware department
• Complete inventory counts and assist with inventory management

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What We’re Looking For

We’re looking for dependable, customer-focused individuals who enjoy helping people and working in a fast-paced retail environment.

Required Qualifications

• Basic knowledge of tools and hardware
• Strong communication and customer service skills
• Positive, friendly attitude
• Ability to stay organized and calm in a busy environment

Preferred Qualifications

• Previous hardware store or retail experience

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Physical Requirements

• Ability to lift and handle up to 50 lbs

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Benefits
Benefits may vary based on full-time or part-time status and may include:

• Health & Dental Insurance
• Paid Time Off
• Paid Holidays
• 401(k) with Company Match
• Employee Discounts
• Professional Development
• Advancement Opportunities
• Closed on Sundays

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Build Your Future With Us

At Landscapers Supply, we’re building more than hardware stores — we’re building careers and strong communities.
If you’re ready to join a growing company where your work matters and your future can grow, apply today.

Join the Landscapers Supply Team!