Hardware Operations Engineer

Company: Confidential

Why candidates should join This is a great opportunity for you if you'd like to work mostly remote, with hands-on hardware work, have real autonomy and time for R&D. You will manage a fleet of approximately 400 smart TVs and streaming devices that powers a unique dataset used by big household brands and global streamers.

Role Requirements

• hardware and software combination (Must-have)
• hands-on troubleshooting (Must-have)
• ability to work independently (Must-have)
• ability to think on feet (Must-have)
• consumer electronics or embedded systems experience (Nice-to-have)
• Bluetooth experience (Nice-to-have)
• IoT experience (Nice-to-have)
• consumer device management experience (Nice-to-have)
• curiosity (Nice-to-have)
• proactive mindset (Nice-to-have)
• innovation and R&D capability (Nice-to-have)
• willingness to learn and adapt (Nice-to-have)

About The Role This is a sands-on operations role supporting a fleet of around 400 consumer devices across two UK data centres. The work combines hardware troubleshooting, device deployment and installation, and software/automation tasks to keep the fleet healthy and online.

The team is small and interchangeable, with shared responsibility for day-to-day operations plus individual project work. Success means keeping the devices running reliably, handling new deployments, and solving unusual problems independently without constant guidance.

Interview process

• Shortlisted
• 1st stage - Technical with HMs (Jon & Chris)
• 2nd stage- Practical Task
• Offer sent