Hardware Program Coordinator - Hybrid

Contract Opportunity

We’re seeking a highly organized, hands-on Hardware Program Coordinator to support product testing programs from start to finish. This role combines hardware logistics, participant coordination, and program administration while working closely with Product, Research, and Engineering teams.

***Hybrid schedule 2-3 days per week remote***

Responsibilities

• Coordinate hardware inventory, shipping, returns, and tracking.
• Manage participant onboarding, documentation, scheduling, and incentives.
• Recruit, screen, and engage participants throughout testing programs.
• Monitor participation, assist with basic device setup issues, and route feedback to the appropriate teams.
• Maintain accurate program records and protect confidential product information.

Qualifications

• 2+ years of experience in program coordination, research operations, field operations, customer engagement, or a similar role.
• Hands-on experience with physical inventory and shipping logistics.
• Strong organizational, spreadsheet, and communication skills.
• Ability to manage multiple priorities and keep external participants engaged.

Nice to Have: Experience supporting hardware testing, consumer technology, UX research, or connected-device troubleshooting.

Interested? Apply today to learn more about this contract opportunity.