NextGen | GTA: A Kelly Telecom Company

Experience:
0–2 Years
Education:
High School Diploma Required; Associate Degree/Technical Training Preferred
Job Summary
We are seeking a
Junior Device Technician
to support the inspection, configuration, troubleshooting, and preparation of mobile devices such as
tablets and smartphones
. The ideal candidate will have a technical background, strong attention to detail, and an interest in learning hardware repair and device management.
An
Associate degree in Electrical Technology or a related technical field
and
CompTIA A+ certification
are highly preferred.
Key Responsibilities
<ul>
<li>Load and configure
operating systems, applications, and security software
on tablets and smartphones.</li>
<li>Support devices running
iOS, Android, and Microsoft Windows
.</li>
<li>Inspect damaged or returned devices and perform basic diagnostic testing.</li>
<li>Assist senior technicians with troubleshooting, repair, and corrective actions.</li>
<li>Configure and test devices before deployment to customer locations.</li>
<li>Use
Mobile Device Management (MDM)
tools to verify device configuration and clear device information.</li>
<li>Maintain accurate records of device inspections, repairs, parts usage, and inventory.</li>
<li>Organize and maintain hardware and replacement-part inventory.</li>
<li>Assist with device preparation, testing, and problem resolution.</li>
<li>Follow established technical procedures and complete assigned work within required timelines.</li>
<li>Perform other technical and device-related duties as assigned.</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>0–2 years of technical, repair, IT support, electronics, or hardware experience.</li>
<li>Basic understanding of mobile devices and hardware components.</li>
<li>Familiarity with
iOS, Android, and Windows
.</li>
<li>Basic Microsoft Office skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Dependable, self-motivated, and willing to learn.</li>
<li>Ability to work effectively under the direction of senior technicians.</li>
<li>Ability to lift/carry up to
50 lbs.</li>
</ul>
Preferred Qualifications
<ul>
<li>Associate Degree in Electrical Technology
or related technical field.</li>
<li>Technical school or electronics training.</li>
<li>CompTIA A+ certification
or willingness to obtain certification.</li>
<li>Experience with mobile phones, tablets, computers, consumer electronics, or hardware repair.</li>
<li>Exposure to
MDM platforms
or device-management systems.</li>
<li>Experience with inventory management systems.</li>
</ul>

Hardware /Software Technician(COMPTIA)

Hardware /Software Technician(COMPTIA)

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