Hardware Store Manager

Are you a dynamic leader with great interpersonal skills?

We seek a dynamic outgoing Store Manager to run one of our busiest and most progressive stores in the Berkshires. Do you have strong sales and sales coaching skills, excellent customer service, face-to-face and over the phone, and great organizational skills while being results-oriented?

Our Store Managers oversee the store's day-to-day operations, including maximizing sales, minimizing expenses, optimizing merchandising, and modeling outstanding customer service experience. They positively represent Carr Hardware consistent with company values. The store manager also builds an efficient, motivated, productive sales team.

We are looking for you, to join the Team!

You might be a great fit if…

• You enjoy cultivating long-lasting customer relationships.
• You can build and develop effective sales teams.
• You can create a “Yes” culture within your team.
• You enjoy exceeding customer expectations.
• You enjoy making a difference in our local community and getting involved.
• You're motivated to learn and teach new skills.

We are an independent hardware business, voted the best hardware store in the Berkshires for the last 20 years. Nationally recognized in 2017 as a best-in-class independently owned hardware store.

We offer best-in-class employee discounts, family-friendly hours, career advancement, paid time off, and much more!

• On-target incentives of up to 15%
• Health Insurance/Dental - 70% Subsidized
• Free Life Insurance
• Discounts on Vision
• Paid Holidays
• Generous Store Discounts

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Ability to drive growth in the company through increasing sales and reducing expenses.
• Understand the fundamentals of leadership to build a strong team of motivated and productive retail associates.
• Expanded knowledge of retail operations, including inventory management and pricing strategies.
• Motivated, organized, self-starter who can think independently and solve problems.
• Committed to continually learning and pursuing training and development opportunities.
• Excellent communication skills, both written and verbal

Job Type: Full-time

Pay: From $63,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many employees have you managed at one time?
• Describe a time you improved sales, customer service, or operational performance within a store.
• This role requires coaching employees, addressing performance concerns, and holding associates accountable. Are you comfortable doing this consistently?
• How would you describe your leadership style?
• Have you previously been responsible for labor control, payroll percentages, or expense management?
• Which product are you an expert in, tools, hardware, plumbing, electrical, power tools, rental equipment?
• Are you comfortable working in a fast-paced retail environment that requires multitasking, problem solving, and frequent customer interaction, organization is key?

Experience:

• Retail management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person