Hardware Support Executive

Job highlights

• Experience in hardware support, networking, LAN/WAN, routers, switches, Active Directory, and basic server maintenance
• Install, configure, and troubleshoot hardware, network systems, support Active Directory and security, maintain documentation, and coordinate with vendors

Job Description

We are looking for a skilled and motivated Hardware Support Executive to manage and maintain our IT infrastructure, network systems, and hardware devices, ensuring smooth operations, security, and system availability.

Key Responsibilities

• Install, configure, maintain, and troubleshoot computer hardware, software, and network systems.
• Monitor and maintain LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Troubleshoot hardware, network connectivity, and system performance issues.
• Assist with server maintenance, data backups, and disaster recovery activities.
• Support Active Directory, user account management, and network security.
• Maintain network documentation, technical logs, and reports.
• Provide technical support to internal teams and clients.
• Support CCTV systems, biometric devices, and other network-connected equipment.
• Coordinate with vendors and senior administrators for technical issue resolution.
• Perform additional duties assigned by Management and Reporting Heads.

Required Skills

• Knowledge of computer hardware, networking, and troubleshooting.
• Familiarity with LAN/WAN, routers, switches, and Wi-Fi configurations.
• Basic knowledge of servers, backups, Active Directory, and user management.
• Understanding of network security and firewall configurations.
• Knowledge of PowerShell or Shell scripting will be an added advantage.
• Willingness to work in shifts, provide on-call support, and travel as required.

How to Apply

Interested candidates may share their updated resume with the HR Department of CIINFOS.

Email: [email protected]

9605846846