HBRP Manager - Mumbai

Qualifications & Experience:

• Bachelors degree in Human Resources, Business Administration or related field.
• Masters degree in Human Resources preferred.
• Minimum 12+ years of HR experience, with proven involvement in HR business partnering functions, preferably in retail industry
• Proficiency in HRIS systems and Microsoft Office tools.

Role & Responsibilities:

1. Strategic HR Partnership

• Collaborate with retail business leaders to translate business objectives into pragmatic HR strategies and plans.
• Act as a trusted advisor on HR matters, workforce planning, succession planning and change initiatives.
• Provide strategic insights and recommendations using HR metrics (e.g., attrition, productivity).

2. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for retail roles (store managers, sales associates, frontline staff).
• Conduct manpower forecasting by store and region based on expansion plans, attrition trends, and productivity needs.
• Ensure timely onboarding and readiness of new hires.

3. Performance & Capability Management

• Partner with managers to implement performance management systems (goal setting, reviews, feedback cycles).
• Support leadership development and coaching for store leaders.
• Managing and supervising the store HRBPs on daily basis.
• Identify training needs and partner with L&D to design upskilling programs.

4. Employee Relations & Engagement

• Serve as the primary contact for employee relations issues addressing grievances, conflict resolution, disciplinary processes.
• Promote positive work culture, engagement, and retention initiatives.
• Conduct regular field visits to understand team dynamics and ground issues.

5. HR Operations & Compliance

• Ensure consistent application of HR policies, procedures, and legal compliance (labour laws, statutory requirements).
• Maintain accurate employee records and HR information systems (HRIS).
• Oversee attendance, leave administration, and workforce adherence to standards.

6. Reporting & Analytics

• Prepare regular dashboards and insights on key HR metrics (attrition, hiring TAT, engagement, workforce productivity).
• R anslate HR data into actionable recommendations to retail leadership.R