HC & Insurance Operations Senior Representative

Job Summary

NTT DATA, Inc. currently seeks a BPO HC Insurance Operations Senior Representative to join our team in Chennai or Coimbatore.

Responsibilities

• Read and understand the process documents provided by the customer.
• Analyze the insurance claims and process as per standard operating procedures.
• To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations.
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims.

Requirements

• 0-1 year of experience in any Healthcare BPO.
• University degree or equivalent that required 3+ years of formal studies.
• Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have.
• 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements.
• Ability to communicate (oral/written) effectively in English to exchange information with our client.