HCBP Retail (Makassar)

About the Role

We are seeking a passionate and people-focused Retail HCBP Officer to join our Human Capital team. This role is responsible for monitoring and reviewing experiential HR operations across the ‘Jabodetabek’, ensuring smooth and effective end-to-end HR processes that support business growth and employee engagement. As a true business partner, you will deliver integrated HR support from Recruitment, Onboarding, Development, HR Administration, and employee offboarding, to create a positive and efficient HR experience in retail operations.

In this role, you will get to

• Manage and monitor HR operational activities across all retail locations in the Jabodetabek.
• Handle the complete employee lifecycle: recruitment, onboarding, development, HR administration, and termination. Collaborate with retail leaders to identify and fulfill manpower needs in a timely manner.
• Support employee engagement and development initiatives to strengthen the experiential culture.
• Maintain HR data accuracy and compliance with company policies and labor regulations.
• Provide consultation and support on employee relations, performance, and disciplinary matters.
• Coordinate with central HR teams to ensure alignment and consistency in HR program implementation.

What you will Need to Succeed

• Bachelor’s degree in Psychology, Human Resource Management, or a related field.
• Minimum 2–3 years of experience in HR operations or as an HR Business Partner, preferably in the retail industry.
• Strong understanding of end-to-end HR processes and labor law implementation.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Proactive, analytical, and detail-oriented with a hands-on approach.
• Willing to be placed in Makassar
• Open to relocation opportunities across all regions of Indonesia

Equal Opportunity Employer

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.