HCBS-AMH: Program Coordinator

Job Overview
A to Z Health was founded with the hope of supporting the severe mental health community. A to Z provides comprehensive and exceptional services to our clients who suffer from mental illness. Our core values are to serve with Integrity, Loyalty, Open-mindedness, Value, and Exceptionalism. We have a diverse team, composed of multidisciplinary professionals, all of whom embrace the totality of each individual and show compassion and sensitivity towards their cultural beliefs, ethnicity, religion, spirituality, and past experiences. We are looking for a full-time person with experience working in the mental health field and in operations, who can handle shifting priorities, who is super reliable, a self-starter, detail-oriented, and thoroughly enjoys a flexible environment. Program coordinators are required to serve as RM alternate (RM backup) in the absence of the primary recovery manager, which will involve going to visit the client(s) if needed

Responsibilities

• Be a liaison between Texas Health and Human Services, the Providers Agency, and the Recovery Managers (RMs)
• Serves as the point of contact for all RM-related matters
• Be available to RM or provider agencies when needed
• Ensure implementation of policies and practices Handle and review progress notes for the payroll processing
• Handles hiring and onboarding of recovery managers
• Ensure compliance with HHSC and A to Z policy Strategic planning with Executive leadership
• Assist and problem-solve issues that the Recovery Manager
• Help build positive relations within the team and with external parties
• Recruit, hire, and train for Recovery Managers Keep updated records(personnel file) on record
• Develop the quarterly and annual report
• Support growth and program development
• Communicate regularly with RMs
• Serve as the alternate recovery manager when RM(s) is not available
• Serve as the transitional (State Hospitals) recovery manager- which involves driving to the State Hospital

Experience

• Master’s Degree in health and human services or related field
• Experience with mental health patients
• Experience in Operation, Administration, or Human Resources
• Proven experience as a program coordinator or relevant position Knowledge of program management and development procedures
• Management experience
• Handle shifting priorities and can determine project priority levels Tech savvy, proficient in MS Office
• Ability to work with diversity and multi-disciplinary teams
• Excellent time-management and organizational skills
• Outstanding verbal and written communication skills
• Extremely Detail-oriented and efficient
• Strong self-starter and independent person who can drive results without micromanagement
• Ability to lead multi-disciplinary, cross-functional teams both internally & externally Detail and team-oriented with excellent cross-functional team leadership and participation skills
• Excellent interpersonal, verbal, and written communication skills are essential in this collaborative work environment
• Proficiency with computer programs, including the Microsoft Office suite
• Flexibility is required for this position.

Join us in making a meaningful difference by empowering communities through innovative programs that promote health, leadership, and social equity!

Pay: From $48,000.00 per year

Work Location: Hybrid remote in San Antonio, TX 78252