[HCM] Account Manager (B2B)

KEY ACCOUNT MANAGER (B2B)

• Department: Business Development
• Reports To: Director of Business Development
• Location: 2nd Floor, An Cu Duc Phu Building, 7/1 Thanh Thai Street, Dien Hong Ward, Ho Chi Minh City
• Employment Type: Full-Time (Hybrid)
• Working time: Monday – Friday (9h00 – 18h00), take a nap 1 hour.
• Salary: Negotiable based on experience and capability, based upto 35M Gross + % Com.

RainScales develops an AI platform connecting thousands of cameras to monitor safety and security. Each edge device deployed at customer sites requires implementing AI processing directly on the cameras.

JOB SUMMARY:

The Key Account Manager (KAM) is responsible for developing and maintaining strong relationships with key clients. This role ensures client satisfaction, drives sales growth, and identifies new business opportunities within assigned strategic accounts. The KAM acts as the main point of contact between the company and its most important clients, ensuring their needs are met with timely and effective solutions.

KEY RESPONSIBILITIES:

• Develop trusted relationships with a portfolio of major clients to ensure they do notturn to competition.
• Understand customer needs and requirements and provide tailored solutions andservices.
• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profits while maintainingclient satisfaction.
• Ensure the timely and successful delivery of solutions according to customer needsand objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal andexternal stakeholders.
• Develop new business with existing clients and/or identify areas of improvement tomeet sales quotas.
• Collaborate with internal teams (e.g., Sales, Marketing, Product, Operations) todeliver outstanding service.
• Monitor account metrics (e.g., sales results, account activity) and prepare regularreports.
• Stay up to date with market trends, competitors, and client developments.

QUALIFICATIONS:

• At least 2 years of experience as a Account Manager, Business Development, orrelevant role B2B;
• Strong communication and presentation skills;
• Good English communication skills in a professional setting;
• Passion for technology, AI, and innovation;
• Fast learner with the ability to understand technical solutions quickly;
• Proactive, energetic, and results-driven mindset;
• Strong customer relationship and problem-solving skills;
• Ability to work independently and collaboratively in a fast-paced startupenvironment; Good teamwork and cross-functional collaboration skills;
• Comfortable working with targets and business growth objectives;
• Preferred:
• Previous experience in B2B sales, technology sales, or SaaS is a plus;
• Knowledge of data analysis and sales forecasting techniques.

WHY YOU LOVE WORKING HERE:

• Full social insurance coverage based on full salary, applied from the probation period;
• Premium Health Insurance (Generali);
• Full provision of office facilities and working equipment;
• Participation in various company culture activities such as company trips, annual year-end parties, team building, Mid-Autumn Festival, Men’s Day, Women’s Day, and many other events;
• 13th-month salary and Tet bonus, along with other performance-based rewards;
• 12 days of annual leave, plus public holidays and Tet holidays in accordance with Vietnamese labor law;
• Annual performance review (once per year);
• Annual health check-up;
• Participation in company events such as International Women’s Day (Mar 8), Vietnamese Women’s Day (Oct 20), International Men’s Day celebrations, Christmas, Mid-Autumn Festival, etc;
• Birthday gifts and employee care policies supported by the Company and the Trade Union;
• Year-End Party, Team Building, and Company Trip organized annually;
• A technology-driven, open, and supportive working environment;
• Opportunities to gain hands-on experience in QA, product development, and project management.

📩 APPLY NOW:

• Email: [email protected].
• Zalo: 0935 538 968 (Ms. Quynh Giao – HR Recruiter at Rainscales Vietnam)