P
PwC
HCP-Onboarding specialist
Skills
Process Improvement
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
- Handling administrative coordination for HCP engagements, including data entry, portal onboarding support, HCP tiering, and Conflict of Interest documentation completeness checks
- Working with internal teams to confirm timely, accurate, and compliant onboarding of HCPs, escalating exceptions as needed and maintaining readiness for engagement
- -HCP/expert profile creation as necessary in Reltio or similar master data management
- system, confirming all required data fields are complete and accurate
- -Support HCPs through portal onboarding via email and outreach, assisting with registration,
- profile setup, and troubleshooting
- -Coordinate documentation collection from Experts and review submissions for completeness,
- following up to resolve any identified gap
- Analyzing client needs to develop operational strategies that enhance productivity and efficiency
- Providing specialized advice on process automation and technology implementation to optimize operational performance
- Supporting clients in streamlining processes and improving business performance through operational excellence frameworks
- Conducting in-depth operational analysis to identify areas for improvement and develop innovative solutions
- Collaborating with clients to implement business process improvements and lean process methodologies
- Utilizing automation solutions and emerging technologies to drive cost efficiency and competitive advantage
- Mapping and optimizing operational processes to enhance service operations and support
- Applying project management skills to oversee the execution of operational strategies and solutions
- Gathering and analyzing data to discern patterns and inform decision-making processes
- Developing and maintaining operational support and analysis frameworks to sustain performance
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