Hdfc BB Training Manager- Surat

Job Purpose

NA

Job Context Major Challenges

Job Context: NA

Job Challenges: NA

Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1. Planning and Executing Training for Internal Employees Planning training programs for Relationship officers for updating their knowledge and skills
Being involved with them at branches for client conversations and business conversion
Solving queries of internal employees over phones and emails KRA2 2. Planning and Executing Training for External Employees Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory.
Execute the month plan as per the calendar by travelling to the assigned branches in their territory
Maintain records of training and customer conversations KRA3 3. Aiding business through solving business challenges Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders
Develop content for training internal employees KRA4 4. Ensuring self development Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
External trainings to update knowledge in the ficial sector KRA5 5. Ensuring basic KPI s are met 16 Mandays, 6 Sales Calls
All Relationship officers active month on month in the assigned circle
Ensure assigned branches are active month on month

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