Head Account Management

,

Core Responsibilities

1. P&L Ownership & Financial Stewardship

• Fiscal Accountability: Drive absolute financial health across all brand portfolios, managing the agencys account revenue targets, margins, and resource allocation. Organic Scale: Identify latent business challenges within existing client ecosystems and convert them into upsell and cross-sell revenue opportunities.
• Commercial Engineering: Oversee contract negotiations, master service agreements (MSAs), fee structures, and scope-of-work (SOW) compliance to ensure agency profitability.

2. Strategic Brand Leadership & Client Architecture

• The Trusted Advisor: Cultivate deeply rooted, C-suite relationships with major brand partners, serving as their macro-level marketing consultant.
• Cross-Functional Synergy: Partner seamlessly with the Head of Creative & Strategy to ensure client briefs are sharply interrogated, business goals are clearly defined, and creative pitches are structurally bulletproof.
• Market Insight: Constantly analyze consumer trends, digital shifts, and market data to weigh in strategically on both the agency's internal roadmap and our clients' market positioning.

3. Team Building & Operational Excellence

• Mentorship: Lead, mentor, and build a high-performing squad of senior account managers, and executives, instilling a culture of proactive problem-solving.

• Workflow Optimization: Modernize client servicing workflows to ensure seamless, agile execution across integrated traditional, digital, and performance marketing campaigns.

The Ideal Candidate Blueprint,Dimension,Ideal Profile Requirements

Experience :

Baseline10-11 years of progressive experience within reputable mainline or integrated digital advertising and marketing agencies.

Business Acumen

Demonstrated success running independent business units or massive brand portfolios with complete P&L accountability.

Strategic Mindset

Ability to dissect a business problem, write a crisp strategic brief, and partner with creative teams to find cultural answers rather than just executing layouts.

Relationship Scale

Proven track record of managing and expanding complex, multi-layered client relationships at the CMO, CXO, and Director levels.

Leadership Style

Highly collaborative, articulate, resilient under pitch pressures, with zero tolerance for administrative inertia.

Why Join Basil Communications?

We are moving past the legacy agency model to build an integrated, 21st-century strategic communication firm. Here, you will not find the traditional silos or friction points between the "creative department" and the "suits". You will have a direct, collaborative partnership with the the agencys core leadership to shape the agency's growth trajectory, pitch for defining brands, and deploy impactful, business-altering work.

Ready to Apply?

If you can read a balance sheet as clearly as you can critique a strategic brand positioning framework, we want to hear from you. Reach out to our talent acquisition team or connect directly with our leadership team to initiate a confidential conversation.