Head Bar

Job Summary

The Head Bar is responsible for overseeing the daily operations of the bar, ensuring the consistent quality of beverages, efficient workflow, and excellent customer service. This role involves managing bar staff, monitoring inventory, maintaining operational standards, and collaborating with the Manager to develop beverage offerings and support the overall growth of the business.

Key Responsibilities

• Bar Operations Management: Oversee daily bar operations to ensure smooth, efficient, and consistent service.
• Beverage Menu Development: Work closely with the Manager to develop, refine, and update beverage menus in line with customer preferences and business objectives.
• Inventory and Stock Control: Manage the ordering, storage, and inventory of coffee beans, beverage ingredients, and bar supplies to ensure adequate stock levels and minimise wastage.
• Staff Scheduling and Supervision: Plan and manage staff schedules, delegate duties, and supervise bar team members to ensure sufficient staffing and operational efficiency.
• Quality Control: Ensure all beverages are prepared and served according to established recipes, presentation guidelines, and quality standards.
• Staff Training and Development: Train, guide, and supervise bar staff to maintain product knowledge, preparation techniques, service quality, and workplace professionalism.
• Compliance and Hygiene: Ensure compliance with company Standard Operating Procedures (SOPs), food safety requirements, hygiene standards, and workplace safety regulations.
• Cost Control: Monitor beverage costs, stock usage, and wastage to improve operational efficiency and support profitability.
• Customer Service: Maintain high service standards and assist in resolving customer feedback or complaints related to bar operations.
• Business Development Support: Support business growth initiatives, promotional activities, seasonal campaigns, and new beverage product launches.
• Reporting and Coordination: Communicate operational updates, staffing needs, inventory issues, and improvement recommendations to the Manager.
• Other Duties: Perform other reasonable duties and responsibilities as assigned by the Manager in accordance with business needs.

Qualifications and Requirements

• Previous experience in bar operations, coffee preparation, or beverage service, preferably in a supervisory or leadership role.
• Strong knowledge of beverage preparation, recipes, and quality control.
• Good leadership, communication, and team management skills.
• Ability to manage inventory, control costs, and minimise wastage.
• Strong organisational and problem-solving abilities.
• Knowledge of hygiene, food safety, and workplace safety standards.
• Ability to work flexible hours, including weekends and public holidays, when required.

Key Performance Expectations

• Consistent beverage quality and presentation.
• Efficient daily bar operations and staff productivity.
• Effective inventory management and reduced wastage.
• Compliance with company SOPs and hygiene standards.
• Positive customer feedback and high service standards.
• Effective teamwork and contribution to business growth.

Pay: $3,200.00 - $3,600.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Professional development
• Work from home

Work Location: In person