Head Barista

1. Coffee & Beverage Operations

• Lead the daily operation of the coffee bar and ensure smooth service during peak and non-peak hours.
• Prepare and ensure the consistent quality of espresso-based beverages, brewed coffee, specialty drinks, and other beverages.
• Ensure all beverages are prepared according to approved recipes, specifications, and brand standards.
• Maintain consistency in taste, temperature, presentation, and portion control.
• Monitor coffee extraction, grinder settings, milk texture, and overall beverage quality.

2. Coffee Quality & Standards

• Ensure the correct handling, storage, grinding, and preparation of coffee beans.
• Conduct regular espresso calibration and adjust grinders according to coffee and environmental conditions.
• Monitor coffee quality and identify issues affecting taste and extraction.
• Maintain high standards of latte art and beverage presentation.
• Assist in developing new beverages and seasonal coffee products when required.

3. Team Leadership & Training

• Lead, supervise, and motivate the barista team.
• Train new and existing baristas on coffee preparation, recipes, equipment operation, customer service, and hygiene standards.
• Conduct practical assessments to ensure baristas meet required technical standards.
• Prepare barista schedules in coordination with the Restaurant Manager.
• Monitor staff performance and provide coaching and corrective guidance when required.
• Ensure proper staffing levels during peak operating periods.

4. Customer Service

• Maintain excellent customer service standards at the coffee bar.
• Interact professionally with customers and understand their coffee preferences.
• Handle customer complaints related to beverages and service professionally.
• Ensure fast, accurate, and friendly service, particularly during high-volume periods.

5. Equipment Management

• Ensure proper operation and daily cleaning of espresso machines, grinders, blenders, coffee brewers, and other beverage equipment.
• Perform daily equipment checks and report technical problems immediately.
• Coordinate with maintenance teams for equipment repairs and preventive maintenance.
• Ensure all equipment is maintained according to manufacturer and company standards.

6. Inventory & Cost Control

• Monitor daily stock levels of coffee beans, milk, syrups, powders, cups, packaging, and other beverage ingredients.
• Ensure proper storage and stock rotation using FIFO procedures.
• Minimize product wastage and control beverage costs.
• Conduct regular stock checks and report shortages or variances.
• Coordinate with the Restaurant Manager and purchasing team regarding stock requirements.

7. Hygiene & Food Safety

• Maintain the highest standards of personal hygiene, bar cleanliness, and food safety.
• Ensure the coffee bar, equipment, refrigerators, counters, and storage areas are cleaned and sanitized regularly.
• Follow HACCP and company food safety procedures.
• Ensure proper storage and handling of milk and other perishable products.
• Ensure all baristas follow hygiene and grooming standards.

8. Sales & Operational Performance

• Support the Restaurant Manager in achieving beverage sales and profitability targets.
• Identify opportunities to increase beverage sales through upselling and product recommendations.
• Monitor beverage quality and customer feedback to improve performance.
• Support promotional campaigns, new product launches, and seasonal beverage programs.

9. Opening & Closing Procedures

• Ensure all coffee bar opening and closing checklists are completed correctly.
• Verify cash, equipment, stock, cleanliness, and preparation requirements according to company procedures.
• Ensure the coffee station is fully prepared before the start of each shift.

Qualifications & Experience

• Minimum 4–6 years of experience as a Barista, with at least 1–2 years in a Head Barista or Barista Supervisor position.
• Strong experience in specialty coffee, cafés, restaurants, or recognized coffee brands.
• Excellent knowledge of espresso preparation, extraction, grinder calibration, milk steaming, and latte art.
• Experience operating professional espresso machines and commercial coffee grinders.
• Strong knowledge of coffee beans, brewing methods, and beverage recipes.
• Previous experience managing and training a barista team.
• Experience in GCC/Qatar is highly preferred.
• Good English communication skills; Arabic is an advantage.
• Barista, SCA, or other professional coffee certification is an advantage.

Key Competencies

• Strong coffee knowledge and technical skills
• Leadership and team management
• Excellent customer service
• Attention to detail
• Beverage quality control
• Staff training and coaching
• Inventory and cost control
• Problem-solving skills
• Ability to work under pressure
• Strong communication skills
• Professional appearance and attitude

Key Performance Indicators (KPIs)

• Beverage quality and consistency
• Customer satisfaction
• Beverage sales performance
• Beverage cost and wastage
• Barista productivity
• Training and staff performance
• Hygiene and food safety compliance
• Brand/SOP compliance
• Equipment maintenance and operational efficiency

Pay: From QAR2,500.00 per month

Application Question(s):

• Are ready to join immediately ?
• Do you have NOC?

Education:

• High school or equivalent (Preferred)

Experience:

• Barista: 4 years (Required)

Language:

• English (Required)

Location:

• Doha (Required)

Work Location: In person