Head Barista

About the role

As Head Barista at Tide Café Catering, you'll be responsible for leading and supporting our barista team in a fast-paced, high-volume café with a strong focus on quality coffee, great food and exceptional customer service. You'll deliver consistently excellent coffee, maintain coffee quality, consistency and presentation, and create a welcoming and positive experience for our customers.

Key responsibilities

• Leading and supporting our barista team
• Delivering consistently excellent coffee in a high-volume environment
• Maintaining coffee quality, consistency and presentation
• Training and mentoring baristas to maintain high standards
• Managing coffee station operations, including stock control, ordering and equipment maintenance
• Working closely with management to ensure smooth daily operations
• Creating a welcoming and positive experience for our customers

About you

• Extensive barista experience, preferably in a busy, high-volume café
• Strong leadership skills and enjoys developing a team
• Excellent knowledge of espresso extraction, milk texturing and latte art
• Can maintain speed, efficiency and quality during busy service periods
• Reliable, organised and takes initiative
• Excellent communication and customer service skills
• Brings a positive attitude and works well within a team
• Previous experience in a Head Barista or senior barista position will be highly regarded

Benefits

• A leadership opportunity in an established, busy Townsville café
• A supportive team and management
• A fast-paced and enjoyable working environment
• Opportunities to contribute ideas and improve our coffee offering
• Competitive remuneration based on experience

About us

Tide Café Catering is a fast-paced, high-volume café with a strong focus on quality coffee, great food and exceptional customer service.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Ability to commute/relocate:

• North Ward QLD 4810: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Barista: 2 years (Preferred)

Work Location: In person