Head Business Analyst

Role & responsibilities

• Lead business analysis initiatives and align business objectives with organizational strategy.
• Gather, analyze, and document business requirements, functional specifications, and stakeholder expectations.
• Oversee business process mapping, gap analysis, and process improvement initiatives.
• Lead and mentor business analysts, ensuring quality and timely delivery of projects.
• Collaborate with product managers, IT teams, developers, and senior stakeholders to implement business solutions.
• Analyze business data, KPIs, and performance reports to support strategic decision-making.
• Manage requirements throughout the project lifecycle, including validation, testing, and implementation.
• Drive digital transformation, workflow automation, and operational efficiency initiatives.
• Identify business risks, evaluate solutions, and recommend improvements based on data-driven insights.
• Manage stakeholder communication, project priorities, and cross-functional collaboration.

Preferred candidate profile

• Bachelor's degree in Business Administration, Business Analytics, Information Technology, Computer Science, Engineering, or a related field.
• MBA or postgraduate qualification in Business Analytics, Strategy, or Business Administration preferred.
• 5 to 10 years of experience in business analysis, consulting, business process improvement, or related roles.
• Previous experience leading business analysts or managing cross-functional teams is preferred.
• Strong knowledge of requirements gathering, BRD/FRD documentation, process mapping, and gap analysis.
• Proficiency in SQL, Microsoft Excel, Power BI/Tableau, Jira, Confluence, and business process modelling tools.
• Experience working with Agile/Scrum methodologies and software development teams.
• Excellent analytical, problem-solving, communication, negotiation, and stakeholder management skills.
• Ability to translate complex business requirements into actionable solutions and measurable business outcomes.
• Self-motivated and capable of working independently in a remote environment.
• Strong written and verbal communication skills in English.