Head Butler

Responsibilities

Team Management & Scheduling: Oversee and supervise the daily schedules and performance of the 4 Assistant Butlers, as well as other housekeepers, drivers, and chefs.

Property & Financial Management*:* Manage daily household expenses, vendor price comparisons, and estate asset maintenance (e.g., smart home systems, luxury furniture, and artwork care).

Hospitality & Event Planning*:* Organize private family dinners, business entertainment, holiday decor, and VIP transportation protocols.

External Coordination & Contractor Management*:* Serve as the main point of contact for property management, renovation contractors, gardeners, veterinary services, and other third-party vendors.

Emergency Response*:* Handle daily contingencies and emergencies within the estate (e.g., typhoon emergency response, equipment failure).

Requirements

Associate degree/Diploma or above. 5–10 years of experience in luxury hotel housekeeping management, private clubs, or luxury estate butler services.

Fluent Cantonese and Mandarin; good English (required for communicating with foreign staff and contractors).

Preferred (Hong Kong Driving License Codes 1 & 2) for emergency runs or errands.

Proficient in first aid, crisis management, budget management, wine tasting, and Western dining etiquette.

Strong leadership, high sense of confidentiality, quick adaptability, and keen attention to detail.