Hcxp Consulting
Head Customer Experience
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
31 August 2026
What they need
Head – Customer Experience | Bengaluru | 15+ yrs. Lead end-to-end CX across residential real estate—from booking to possession. Own CRM, collections, NPS, escalations & handovers; lead large teams and drive service excellence across projects.
Required Candidate profile
Head of CX with 15+ yrs’ experience leading end-to-end customer lifecycle, CRM, collections, NPS, escalations & handovers. Strong team leadership and service excellence; real estate preferred.
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