Head – Data Centre Facilities & Non-IT Operations

Role Overview

Lead the complete non-IT and critical-facility operations of Calinova’s Data Centre, ensuring 24×7 safety, security, reliability, compliance and operational readiness. The role oversees MEP, facilities, physical security, EHS, fire & life safety, BMS/IBMS, vendors, maintenance, emergency management, assets, budgets and facility projects.

Key Responsibilities

· Lead overall non-IT Data Centre operations and ensure facility readiness to support the targeted 99.9% uptime.

· Develop and maintain SOPs, MOPs, EOPs, emergency response and business continuity procedures.

· Oversee critical MEP infrastructure including HT/LT systems, transformers, DG, UPS, ATS/STS, PDU, HVAC, chillers, CRAH/CRAC, fire systems and BMS/IBMS.

· Drive preventive/predictive maintenance, breakdown management, RCA/CAPA, equipment health and critical spares management.

· Support commissioning, integrated systems testing, operational readiness and project handover.

· Lead physical security, access control, CCTV, visitor/contractor management and security operations.

· Ensure EHS, fire & life safety, emergency drills, incident investigation and statutory compliance.

· Manage facility, MEP, HVAC, electrical, security, fire & safety, housekeeping, AMC/OEM and specialist vendors, including SLAs, KPIs and contract performance.

· Drive energy efficiency, sustainability and cooling-efficiency initiatives, including PUE improvement.

· Own facility assets, critical spares, OPEX planning, budget control and cost optimisation without compromising safety or reliability.

· Coordinate customer audits/visits and maintain effective communication with government authorities, OEMs, project teams and internal stakeholders.

· Build and lead the Non-IT Operations team, including workforce planning, recruitment, training, shift readiness and performance management.

· Drive operational excellence through KPI dashboards, risk assessments, audits, automation, incident analysis and continuous improvement.

Candidate Profile

Education: B.E./B.Tech in Electrical, Mechanical or related Engineering discipline – Mandatory; MBA/PG in Operations/Management – Preferred; CDCP, EHS/Fire & Safety or PMP certifications – Advantageous.

Experience: 15–20 years total; 10+ years in Data Centre, Mission-Critical Facilities or Critical Infrastructure operations; Tier III/Tier IV experience preferred; greenfield commissioning and operational handover preferred; 20MW+ IT load or equivalent critical-infrastructure exposure preferred; strong experience in 24×7 operations, MEP, vendors, compliance, emergency response and budgets.

Core Competencies

Data Centre & Critical Facilities | MEP | Electrical & Mechanical Systems | BMS/IBMS | HVAC & Cooling | UPS/DG/Power Systems | Fire & Life Safety | EHS | Physical Security | Business Continuity | Vendor & AMC Management | Commissioning & Handover | Regulatory Compliance | Energy Management | Budget & Asset Management | Team Leadership | Incident Management | RCA/CAPA

Key Performance Indicators

· Facility availability and critical incidents

· Incident response / MTTR

· Preventive maintenance compliance

· Safety and emergency-drill performance

· Vendor SLA/AMC compliance

· Statutory and audit compliance

· OPEX vs. budget and energy efficiency

· Team readiness and contractor compliance

Ideal Candidate Profile

Senior Electrical/Mechanical Engineering professional with 15–20 years of experience, including 10+ years in Data Centre/Critical Facilities, with strong exposure to Tier III/IV environments, 20MW+ facilities, MEP, BMS, EHS, security, commissioning, compliance, vendor management and 24×7 operations

Benefits:

• Commuter assistance
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person