Head Delivery

Role Overview

The client looking for an experienced Delivery Lead to lead complex SAP implementation and transformation programs, drive delivery excellence, manage senior customer relationships, and build high-performing SAP delivery teams.

The ideal candidate should have strong experience across SAP MDG, SAP technical implementations, delivery governance, customer management, workforce planning, and capability development.

Key Responsibilities

• Lead end-to-end delivery of complex SAP MDG and SAP transformation programs.
• Drive delivery governance, quality, timelines, risks, resources, and overall project performance.
• Build and maintain strong relationships with enterprise customers and senior stakeholders.
• Lead SAP MDG functional implementations and provide guidance on solution design and best practices.
• Provide leadership across SAP technical implementations, architecture, development, and integration.
• Mentor consultants, developers, and delivery managers and support capability development.
• Drive workforce planning, resource allocation, utilization, and delivery capacity across projects.
• Identify delivery improvement, automation, and innovation opportunities using technologies such as SAP BTP and AI.
• Partner with Sales and leadership teams to identify new business and expansion opportunities.
• Support strategic decision-making, commercial planning, and customer growth.
• Establish scalable delivery processes, governance frameworks, and best practices.
• Drive cross-functional collaboration across Product, Engineering, Sales, and Delivery teams.
• Act as a senior escalation point for complex customer and delivery issues.

Preferred Qualifications & Skills

• 14+ years of experience in SAP consulting, implementation, delivery, or technology transformation.
• Strong experience in SAP MDG and enterprise SAP implementations.
• Experience leading large or complex SAP delivery programs.
• Strong understanding of SAP BTP and SAP technical architecture is preferred.
• Experience managing senior stakeholders and enterprise customers.
• Proven experience in team leadership, mentoring, and workforce planning.
• Strong understanding of delivery governance, project financials, risk management, and quality.
• Strong business acumen with the ability to identify and drive growth opportunities.
• Excellent communication, stakeholder management, problem-solving, and leadership skills.
• Experience working with global/U.S.-based customers is a plus.

Work Schedule

• Working hours: 3:00 PM 12:00 AM IST to support Europe and U.S. business hours.
• Cab transportation will be provided as per company policy.
• Occasional travel may be required based on business and customer requirements.