Head – Facilities & Asset Lifecycle

JOB PURPOSE
To oversee the condition, availability, performance, and lifecycle management of the organization’s assets across all geographical locations. Develop and implement facilities management strategies, maintenance standards, lifecycle plans, and cost optimization initiatives to ensure asset reliability and operational efficiency. Lead zone-based asset and facilities management teams to maintain service quality, regulatory compliance, energy efficiency, and effective lifecycle capital expenditure planning.

CORE JOB RESPONSIBILITIES

FM Strategy and Maintenance Standards

• Lead the national FM strategy and set maintenance standards across the portfolio.
• Drive the shift from reactive to planned maintenance and monitor SLA compliance.

Asset Condition and Lifecycle Planning

• Own asset condition and availability nationally; plan asset lifecycles and the related lifecycle CAPEX.
• Provide lifecycle CAPEX requirements to the Head – Strategic Logistics Asset Management to support CAPEX prioritisation.

Zone Accountability

• Hold each Zone Asset & Facilities Manager accountable as the asset representative for their geography, covering inspections, asset condition, maintenance requirements, service performance and lifecycle needs.
• Abu Dhabi & Al Ain: all assets within the zone.
• Dubai: end-to-end accountability for asset condition, compliance, facility performance and lifecycle requirements.
• Northern Emirates: Sharjah, Ajman, UAQ, RAK and Fujairah, covering the condition and performance of a geographically dispersed portfolio.

Vendor, Contract and Cost Management

• Manage FM vendors and contracts to agreed service levels and control FM cost per m² and lifecycle cost.

Utilities and Energy Optimisation

• Lead utilities and energy optimisation across the portfolio and track energy efficiency.

Facility Performance and Experience

• Monitor facility performance and the experience of tenants and occupiers; resolve recurring service issues.

People Leadership

• Lead, coach and hold to account the three Zone Asset & Facilities Managers.

Other Tasks

• Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager.

Desired Candidate Profile

Qualifications and Knowledge:

• Bachelor’s degree in Engineering, Facilities Management or a related field.
• Professional FM or asset management certification (e.g. CFM, IFMA) is an advantage.
• Knowledge of hard FM, asset lifecycle management, vendor and contract management, and energy and cost management.

Experience:

• 10–12+ years managing geographically distributed, multi-site FM / property portfolios.
• Strong hard-FM, asset lifecycle, vendor, contract and cost-management experience, and a focus on facility experience.