Head Facilities

Role & responsibilities

Ensuring that all the services are delivered in line with the contractual commitments and within budgets

Maintaining SLA & KPI as per contract. Ability to handle matters with extreme tact and confidentiality

Preparation and submission of management reports/analysis as and when required by client

Excellent organizational skills, ability to set priorities, attention to details

Managing operational risk management and documenting it

Handling back- office operation for establishing new system and processes in the office, including energy conservation methods

Overseeing various operations, including the cafeteria management, employee engagement activities & initiatives, space management etc.

Take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility

Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary sanctions / approvals and ensuring smooth working condition in premises

Preparing and supervising maintenance of statutory records

Orders and receives invoices, distributes according cost center

Responsible for office maintenance (replacements, repairs, etc.)

Store Management- maintenance / issuance of items, stock take etc.

Verifies items billed against items ordered and received and reconciles differences through follow-up with the vendor and/or other employees.

Follow ups with the finance team for the payment of service partners.

Preferred candidate profile

Must have Experience in Commercial IT/ITES Projects

Excellent knowledge of management methods and techniques

Proficiency in English.

Dynamic personality.

Strong client-facing and communication skills

Advanced troubleshooting and multi-tasking skills