Head - Facilities

TAG Corp is a pioneering real estate group in India, established in 1947. Over the decades, the company has transacted more than 15 million square feet of real estate across the commercial, residential, retail, and industrial sectors. Known for introducing numerous industry firstsincluding the sale of the first multi-storey building in New Delhis CBDTAG Corp provides premier investment and real estate solutions to major global corporates.

Role & responsibilities

Contract & Financial Management

• Ensure all facility services align with contractual commitments, maintaining strict adherence to SLAs and KPIs.
• Manage facility budgets, distribute expenses according to designated cost centers, and process incoming invoices.
• Verify billed items against ordered/received goods, reconcile vendor discrepancies, and coordinate with the finance team to ensure timely payments to service partners.

Operations & Technical Services

• Take full responsibility for the smooth operations of all Mechanical, Electrical, Plumbing (MEP) installations, and Civil works across the facility.
• Oversee day-to-day operations including cafeteria management, space management, and employee engagement initiatives.
• Manage store inventory, supervise the issuance of items, and lead regular stock-taking exercises.
• Direct office maintenance, including routine repairs, upgrades, and structural replacements.

Risk, Compliance & Asset Management

• Oversee operational risk management frameworks and maintain thorough documentation.
• Establish new office systems and back-office processes, with a strong focus on implementing energy conservation methods.
• Prepare and maintain all statutory records required by regulatory authorities.
• Liaise with local government agencies and regulatory bodies to secure necessary sanctions, approvals, and permits to ensure uninterrupted premises operations.

Client Relations & Reporting

• Handle highly sensitive and confidential matters with extreme tact and discretion.
• Prepare, analyze, and submit comprehensive management reports as required by the client.

Preferred candidate profile

• Technical & Domain Expertise: Strong command over Technical Services, Facility Administration, Facility Operations, Property Management, and Building Maintenance.
• Management & Problem Solving: Excellent knowledge of modern management methods, advanced troubleshooting abilities, and strong multi-tasking skills.
• Communication & Personality: Dynamic personality with proficiency in English and exceptional client-facing and interpersonal communication skills.
• Organization: Superior organizational abilities with a sharp attention to detail and a proven capacity to prioritize tasks effectively under pressure.