Head Housekeeper

Finding a strong Head Housekeeper is critical for a motel, especially in a competitive hospitality market like Alachua. This role requires a blend of physical stamina, attention to detail, and leadership to ensure the property meets brand standards and guest expectations.

Below is a comprehensive job description tailored for the Alachua, Florida area.

Job Title: Head Housekeeper

Location: Alachua, FL Reports to: General Manager / Property Owner

Job Summary

The Head Housekeeper is responsible for overseeing the daily operations of the housekeeping department. This includes supervising staff, managing inventory, and ensuring all guest rooms and common areas are cleaned to the highest standards. You will act as the "final eye" for quality control, ensuring that every guest enters a room that feels fresh, safe, and welcoming.

Core Responsibilities

1. Staff Supervision & Training

• Directly supervise housekeeping and laundry staff, including scheduling and performance evaluations.
• Train new hires on cleaning techniques, chemical safety, and property-specific SOPs.
• Foster a positive team environment to maintain high morale and low turnover.

2. Quality Assurance & Inspections

• Conduct daily inspections of all "ready" rooms to ensure they meet cleanliness and maintenance standards.
• Ensure common areas (lobby, breakfast area, corridors) are pristine at all times.
• Identify and report maintenance issues (leaks, broken fixtures, burnt-out bulbs) immediately.

3. Inventory & Cost Control

• Maintain stock levels of linens, cleaning supplies, and guest amenities.
• Conduct monthly inventory counts and coordinate with the Manager for ordering.
• Monitor chemical usage to prevent waste and ensure safety compliance (SDS sheets).

4. Operations & Communication

• Coordinate with the Front Desk to prioritize room cleaning based on arrivals and departures.
• Manage the laundry workflow to ensure a steady supply of clean linens and towels.
• Handle guest requests or complaints regarding room cleanliness with professionalism and speed.

Requirements & Qualifications

• Experience: Minimum 2 years of housekeeping experience, with at least 1 year in a supervisory or lead role.
• Physical Ability: Must be able to stand, walk, bend, and lift up to 30 lbs for extended periods.
• Availability: Must be able to work weekends and holidays, as these are peak times for the motel.
• Skills: Strong eye for detail, basic computer skills for scheduling/inventory, and excellent communication skills.
• Language: Bi-lingual (English/Spanish) is a significant plus in the Florida market.

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Vision insurance

Work Location: In person