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Head Housekeeper

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Onsite

Head Housekeeper

The Fairlie Healthcare Group

Head Housekeeper

Skills

Performance ManagementInternal Audit

24 days ago

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Important information


Contract type:

Permanent

Location:

Banstead, UK

Work mode:

Onsite

Published on:

30 September 2026

What they need


Location: Purley Job Type: Full Time permanent Salary: up to £14.00 weekdays and week end 15.00 The Fairlie Healthcare Group is a leading provider of high-quality care which was established in 1999. We specialise in caring for adults with neurological conditions, as well as patients with tracheostomies, and who require ventilator support.

Here at The Fairlie Healthcare Group, we are driven to provide the very best standards of care to those we support, and to achieve this, we need empathetic individuals who are passionate about helping others.

Link to our website: Outstanding Care Homes for the Highly Dependant Fairlie Healthcare

We are searching for an outstanding Head Housekeeper for the Fairlie Healthcare Group. At Fairlie Healthcare, we operate three specialised care centres in West Norwood, Purley and Banstead, all providing care for people with complex neurological and respiratory conditions.

Scope:

  • To ensure a high standard of cleanliness, tidiness and good appearance is maintained throughout the home.
  • To provide training, coordination and supervision for housekeeping staff in a professional manner.
  • To participate and contribute to the Homes' Infection Prevention and Control and Health and Safety programmes
  • To be responsible for the ordering and maintaining of adequate and appropriate housekeeping stock.
  • To undertake housekeeping and laundry duties alongside the housekeeping/laundry team.

RESPONSIBILITIES & DUTIES:

  • To provide and manage the domestic and laundry services (housekeeping services) that meet all the requirements of the Health and Social Care Act and provides evidence towards meeting CQC KLOE for the Safe Domain (S1.5, S1.6, S1.8 and S1.10), and the National Standards of Healthcare Cleanliness 2021.
  • To operate within the pre-agreed budgets as set in each financial year and to maximise resource allocation, reduce wastage to ensure the department operates within budget and that ordering and stock rotation systems operate effectively.
  • To work alongside housekeeping/laundry staff as a team member, ensuring adequate staffing levels and appropriate standards are maintained at all times.
  • In conjunction with the Home Manager and Infection Prevention and Control Leads develop and implement the daily, weekly, and monthly cleaning schedules for the Home.
  • To participate in the service delivery and provide leadership within the department to ensure the agreed cleaning schedules are undertaken, recorded and a quality control mechanism is in place to ensure agreed standards are being met, including working within the scope the Commitment to Cleanliness Charter.
  • Ensure all records are maintained in line with the Housekeeping Services Policies, including relevant COSHH Data Sheets.
  • Ensure the housekeeping department is managed in line with local Environmental Health guidelines, the National Standards of Healthcare Cleanliness 2021, Health and Safety Regulations or other internal audits.
  • To manage the service in line with pre-agreed budgets, including stock, stock rotation and to reduce wastage.
  • Oversee the disposal and safe storage in line with the Home's Infection Prevention and Control Waste Management policy, including recycling and other environmental considerations.
  • Monitor, appraise, supervise, train, and develop staff within the department creating a pleasant atmosphere for fellow employees to work within. Cooperate with other staff in pursuit of the objectives of the housekeeping department and Home. To assist in the recruitment process in respect of any staff vacancies within the department, and other Human Resource matters, (for example leave request authorisations, absence, and performance management) in collaboration with the Home's HR Department
  • Participate in induction training for new staff in respect of Waste Management and Housekeeping services, (including agency staff and other temporary workers).
  • Devise 4 weekly rotas in advance to ensure effective use of available resources in a consistent and fair manner.

What do I need to be successful? For this role, you are required to have the following attributes:

  • You Must have full right to work in the UK without sponsorship (we are not accepting candidates on a student visa and skilled workers)
  • Experienced in housekeeping, domestic and laundry work in the care, health, or hotel sector (essential)
  • Experience in supervision/management and training of staff (essential)
  • City & Guilds qualification or recognised qualification (desirable)
  • Knowledgeable of Health and Safety and COSHH (desirable)
  • Friendly, conscientious & have a positive attitude
  • A good communicator and motivator

What's in it for me?

  • Paid Breaks
  • Onsite parking
  • Free meals whilst working on shift.
  • Company Pension Scheme
  • Free staff uniform and DBS
  • Cycle to work scheme
  • Employee Assistance Programme
  • New and improved starter induction programme
  • Comprehensive on the job training & support

Equal Opportunities Fairlie Healthcare are an equal opportunities employer, who value diversity and are strongly committed to providing equal employment opportunities for all employees. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. The successful candidate will be required to undertake a DBS check.

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