Head Housekeeper

Head Housekeeper

The Cairndale Hotel & Spa – Dumfries

Full-time | Permanent

The Cairndale Hotel & Spa is one of Scotland’s most established and award-winning independent hotels, renowned for exceptional standards, warm hospitality, and our luxury spa experience.

We are now seeking an experienced, reliable and motivated Head Housekeeper to lead our housekeeping team and uphold the impeccable standards our guests expect.

This is a key leadership role within the hotel, offering stability, autonomy, and the opportunity to be part of a supportive senior management team.

The Role

As Head Housekeeper, you will have full responsibility for the housekeeping department, ensuring the highest levels of cleanliness, presentation and guest satisfaction throughout the hotel.

You will lead, train and motivate your team, manage rotas and stock control, and work closely with Reception, Maintenance and Management to deliver a seamless guest experience.

Key Responsibilities

• Overall management of the housekeeping department
• Maintaining exceptional cleanliness standards across all guest rooms and public areas
• Leading, training and motivating a team of housekeepers and supervisors
• Creating and managing rotas to meet business needs
• Quality checking rooms and public areas
• Managing linen, stock, ordering and supplier relationships
• Ensuring all health & safety and COSHH standards are met
• Liaising closely with other departments to support hotel operations

About You

• Proven experience in a housekeeping management role (hotel experience essential)
• A hands-on, organised and dependable leader
• Excellent attention to detail and high personal standards
• Strong communication and people-management skills
• Calm, professional and solutions-focused
• Reliable, consistent and proud of your work

What We Offer

• A permanent, secure role in a well-established luxury hotel
• Competitive salary (dependent on experience)
• Supportive senior management and a positive team culture
• Staff benefits including hotel, spa and food & beverage discounts
• The opportunity to lead a department you can truly take pride in

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Work Location: In person