Head Housekeeper

Overview

Sunday is a 4 Star luxury hotel brand from OYO Hotels and Homes, the fastest growing hospitality chain across the globe, present in 41 countries with over 22,700 hotels and 150,000 Homes. Our investors includes Softbank, Airbnb, Microsoft where we truely believe in changing the hospitality as we see today. Sunday Hotels offers luxury, comfort, convenience, and great locations serving business travellers, leisure guests, corporate & leisure events, and weddings with gym and spa facilities. As we grow Sunday brand world wide, we are looking out for the best talents out there who will become part of the great success.

We are currently seeking a dynamic and experienced Head Housekeeper to join our team at our 4-star hotel. We invite you to apply and become part of our vibrant hospitality team.

Company: Park Grand Paddington Hotel by Sunday

Location: 27 Devonshire Terrace, Westminster Borough, London W2 3DP, UK

Key Responsibilities :

1. Department Leadership & Team Management

• Lead, manage and inspire the housekeeping team to deliver consistently high standards of cleanliness and guest service.
• Recruit, train, develop and motivate staff; conduct performance reviews and manage attendance and performance issues.
• Prepare and manage work schedules/rotas to meet operational demands, including peak and seasonal periods.
• Provide ongoing coaching and support, fostering a positive and professional team culture.

2. Quality Standards & Inspection

• Conduct regular inspections of guest rooms, corridors, public areas and back-of-house spaces to ensure high standards are consistently maintained.
• Monitor work quality and implement corrective actions when standards fall below expectations.
• Handle guest feedback and complaints regarding cleanliness promptly and professionally.

3. Operational Management

• Ensure housekeeping operations run smoothly and efficiently, working closely with Front Office, Maintenance and other departments.
• Oversee cleaning procedures, housekeeping equipment, linen handling and use of cleaning chemicals in line with hotel standards and COSHH regulations.
• Maintain accurate records of activity, inspections, inventory usage and staff performance.

4. Inventory & Budget Control

• Monitor and control departmental budgets including cleaning supplies, linens, amenities and equipment.
• Order and maintain adequate stock levels, ensuring cost-effective purchasing and minimising waste.
• Report weekly/monthly performance and key metrics to senior management.

5. Compliance & Health & Safety

• Ensure full compliance with health, safety and hygiene standards, including safe handling of chemicals and housekeeping equipment.
• Implement and monitor housekeeping policies and procedures.

Our Benefits:

• Career progression opportunities within a fast-growing global brand.
• Work in a dynamic, collaborative environment that champions respect, creativity, and leadership
• Be part of a vision-led hotel group that values its people as much as its guests.

Job Type: Full-time

Language: English (preferred)

Work Location: In person

Want to know more about our global presence - https://www.prismlife.com/ or Email us - [email protected]

Pay: £35,000.00 per year

Work Location: In person