Head IT Applications

Key Result Areas (KRAs)

• Ensure SAP projects are completed on time and within approved budgets.
• Meet business and stakeholder requirements effectively.
• Maintain high SAP system uptime and availability.
• Minimize critical system incidents and unplanned downtime.
• Improve SAP system performance and reduce processing times.
• Achieve high stakeholder satisfaction with SAP services.
• Enhance employee engagement and satisfaction within the SAP team.
• Drive professional development and upskilling of team members.
• Implement innovation and continuous improvement initiatives.
• Ensure successful completion of compliance and audit requirements.
• Identify, assess, and mitigate SAP-related risks.
• Improve productivity and operational efficiency across the value chain.

Major Activities

• Develop and execute the SAP strategy aligned with business objectives.
• Lead end-to-end SAP projects, ensuring timely, cost-effective, and quality delivery.
• Partner with senior leadership to identify process improvement opportunities through SAP.
• Oversee SAP system operations, ensuring stability, security, and performance.
• Continuously optimize SAP modules and business processes.
• Manage SAP upgrades, patches, enhancements, and technology improvements.
• Collaborate with Purchase, Finance, HR, Supply Chain, and Production teams to address business needs.
• Prepare and present SAP project status and performance reports to management.
• Manage implementation partners and vendors to ensure service quality and compliance.
• Negotiate contracts and maintain relationships with SAP vendors and service providers.
• Drive productivity improvement and digital transformation initiatives across the value chain.
• Implement industry best practices and emerging technologies within the SAP landscape.
• Foster a culture of innovation and continuous improvement within the SAP team.
• Ensure compliance with regulatory, security, and governance requirements.
• Proactively identify and mitigate implementation and operational risks.
• Develop and maintain SAP disaster recovery and business continuity plans.