Head - IT

Key Responsibilities

Strategic Governance & Executive Reporting

Define the operational framework for how IT (excludes software engineering) works as a

function within the organization.

Own the end-to-end preparation and agenda-setting for IT Steering and Strategy

Committee sessions.

Synthesize technical, product, and project updates into executive-ready communications

for the CTO and senior leadership.

Act as the primary interface with the CFO's team regarding technology spending.

Vendor Strategy & FinOps

Orchestrate a strategic vendor ecosystem that drives business value, innovation, and

long-term scalability, moving beyond transactional management.

Drive strategic business reviews with key enterprise partners to ensure alignment with

organizational roadmaps and establish quantifiable value-realization metrics.

Implement a robust FinOps and lifecycle management strategy, shifting from

administrative oversight to proactive investment optimization to maximize ROI across the

enterprise tech stack.

Corporate IT & SaaS/PaaS Administration

Serve as the master account owner across all corporate and development platforms,

including Google Workspace, M365, Workday, Salesforce, and AWS.

Manage platform provisioning, renewals, and continuous cost optimization.

Drive functional implementations and support for corporate tools, productivity suites,

and endpoint management.

Understand and fulfill the specific IT needs of branch offices and branch employees to

maximize their productivity.

Co-own Application Support workflows and operational playbooks to ensure SLAs are met

and production issues are minimized.

Enterprise Architecture & Compliance

Operate as the first line of defense by operationally owning IT controls, SaaS hygiene,

access provisioning, device management, and vendor compliance.

Oversee the execution of compliance action items originating from Audit Observations

and IT Committee meetings.

Track deliverables and report milestones for the Tech Strategy 1 to 2-Year Plan.

Act as the primary SPOC and drive the execution of strategic projects, including the LMS

Upgrade, DPDP compliance, and the transition to a Managed Services model.

Candidate Profile and Qualifications

A strong background in IT operations and strategy within financial services or a high-

growth Fintech organization will be an advantage.

Demonstrated strategic thinking, Scalable Solutions, Resource Optimisation and effective

Stakeholder Management

Minimum Experience of 12 Years

Hands-on experience in vendor and program management for enterprise-scale platforms.

A solid working understanding of security compliance and regulatory frameworks.

The seniority, communication skills, and presence required to effectively engage with the

C-suite, auditors, and external regulators.