Head – IT Infrastructure & Security

Roles and Responsibilities :

**Key Purpose of the Role

The Head of IT Infrastructure & Security will:

• Lead the enterprise IT strategy and technology roadmap.
• Manage infrastructure, cloud platforms, cybersecurity, workplace technology, and IT operations.
• Drive digital transformation, cloud modernization, automation, and AI adoption.
• Ensure business continuity, regulatory compliance, and operational resilience.
• Partner with business leaders to align technology investments with organizational goals.

Core Areas of Responsibility

1. Technology & Infrastructure Leadership

• Develop and execute enterprise IT strategy.
• Modernize infrastructure and establish technology standards.
• Provide technology recommendations to senior management.

2. Infrastructure & Operations

• Own end-to-end IT infrastructure operations.
• Ensure high availability, reliability, scalability, and performance.
• Drive automation, monitoring, and operational excellence.

3. Cloud Transformation

• Lead cloud migrations across AWS, Azure, and hybrid environments.
• Establish cloud governance, security, and FinOps practices.
• Optimize cloud costs and performance.

4. Cybersecurity Leadership

• Strengthen enterprise security posture.
• Oversee SIEM/SOC, IAM, PAM, DLP, EDR/XDR, Microsoft Security, Cloud Security, and Zero Trust initiatives.
• Manage incident response, vulnerability management, and security governance.

5. AI & Innovation

• Champion adoption of Generative AI solutions such as Microsoft Copilot and enterprise AI platforms.
• Identify high-value AI use cases and drive implementation.
• Promote AI governance, productivity enhancement, and automation.

6. IT Service Management

• Establish ITIL-based service delivery processes.
• Improve user experience, service quality, and operational KPIs.
• Implement self-service and AI-enabled support models.

7. Governance, Risk & Resilience

• Own IT governance, compliance, audits, business continuity, and disaster recovery.
• Define risk frameworks and ensure adherence to security and data privacy standards.

8. Vendor & Budget Management

• Manage technology vendors, contracts, licensing, and procurement.
• Control infrastructure and security budgets while driving cost optimization.

Ideal Candidate Profile

• 15+ years of experience across IT Infrastructure, Security, Cloud, and Operations leadership.
• Strong expertise in AWS/Azure, cybersecurity frameworks, ITSM, identity management, and enterprise technology transformation.
• Proven experience managing large-scale enterprise environments and strategic vendor relationships.
• Exposure to Generative AI and enterprise AI adoption programs is highly preferred.
• Certifications such as CISSP, CISM, CCSP, ITIL, PMP, AWS, or Azure are advantageous.**