Head - IT Strategy

Head - IT Strategy

Location: Hyderabad, Telangana
Industry: NBFC / Microfinance (MFI)
Experience: 12+ Years
Employment Type: Full Time

About the Role

We are seeking an experienced and visionary Head - IT Strategy to lead our enterprise technology landscape. The role is responsible for driving the organization's lending technology vision, managing enterprise applications, ensuring robust infrastructure operations, and maintaining a secure, compliant, and highly available technology environment.

Key Responsibilities:

IT Strategy & Digital Innovation

• Define and execute the technology roadmap to support rapid business growth.
• Drive fintech ecosystem integrations through open APIs with credit bureaus, Account Aggregators, and digital partners.
• Establish enterprise data and analytics platforms enabling business intelligence, automated underwriting, and AI/ML-led collections strategies.

Enterprise Application Management

• Lead the end-to-end lifecycle management of Core Lending platforms including LOS, LMS, Collections, CRM, and Lead Management systems.
• Oversee application development, change management, upgrades, and DevOps practices.
• Manage corporate applications such as ERP, HRMS, Payroll, Accounting, and Regulatory Reporting systems.
• Ensure efficient Level-2 and Level-3 application support for business-critical systems.

Infrastructure & IT Operations

• Deliver high availability and performance across enterprise applications and infrastructure.
• Drive ITSM/ITIL-based service management and support operations.
• Manage cloud and hybrid infrastructure environments across AWS, Azure, or GCP.
• Ensure strong governance over IT assets, end-user computing, and infrastructure operations.

Information Security & Governance

• Ensure compliance with regulatory, technology governance, and data security requirements.
• Partner with Information Security teams to strengthen cybersecurity controls, SOC operations, and disaster recovery readiness.
• Lead IT risk management and business continuity initiatives.

Desired Candidate Profile Must Have

• 12+ years of overall IT experience with significant leadership exposure.
• Strong experience preferred in NBFC / Microfinance (MFI) domain.
• Hands-on experience managing Lending Applications, LOS, LMS, Collections, CRM, and Digital Lending platforms.
• Proven expertise in Infrastructure Operations, Cloud Technologies, ITSM, and Enterprise Applications.
• Strong stakeholder management and people leadership capabilities.

Preferred

• Experience in large-scale digital transformation initiatives.
• Knowledge of regulatory and compliance requirements applicable to NBFCs/MFIs.
• Exposure to API ecosystems, analytics platforms, and modern cloud architectures.

Why Join Us?

• Opportunity to lead enterprise-wide technology transformation.
• Drive innovation in digital lending and financial inclusion.
• Work closely with senior leadership to shape the organization's technology strategy.
• High-impact role with significant growth opportunities.

Interested candidates with strong NBFC/MFI technology leadership experience are encouraged to apply.