Head Medical Services

• Clinical Leadership: Oversee all clinical operations across OPD, IPD, Emergency, ICU, OT, and specialty services.
• Governance & Compliance: Ensure compliance with NMC/MCI, Clinical Establishment Act, Biomedical Waste Act, and hospital SOPs.
• Quality & Accreditation: Drive NABH/JCI accreditation, clinical audits, infection control, and continuous quality improvement.
• Medical Manpower Management: Supervise recruitment, deployment, training, and evaluation of consultants, RMOs, and medical staff.
• Medico-Legal Oversight: Ensure proper handling, documentation, and reporting of medico-legal cases (MLC).
• Patient Safety & Experience: Establish and monitor patient safety protocols, resolve escalated clinical grievances, and enhance patient satisfaction.
• Committee Leadership: Chair/participate in clinical governance committees Ethics, Mortality Review, Infection Control, CPR, Blood Transfusion, etc.
• Emergency & Crisis Management: Provide leadership in disaster preparedness, medical emergencies, and outbreak control.
• Liaison & Representation: Coordinate with government bodies, regulatory agencies, empanelled institutions, and external stakeholders.
• Strategic Input: Advise senior management on clinical strategy, hospital policies, and service line development.
• MIS & Reporting: Monitor clinical KPIs, mortality/morbidity trends, and operational dashboards for board review.

Skills Required

• Experience in implementing and monitoring clinical protocols, SOPs, and statutory compliance
• Strong leadership in managing medical staff, RMOs, and clinical departments
• Ability to handle medico-legal matters, audits, and regulatory inspections
• Coordination with operations, nursing, quality, and support services