Head of Amazon

• Eight Sleep is looking for an Head of Amazon to own and scale Eight Sleep’s business on Amazon. This person will be responsible for the end-to-end performance of the Amazon channel, including sales targets, channel strategy, marketing initiatives, budget allocation, operational execution, merchandising, account management, and the day-to-day relationship with Amazon account representatives.
• This is a highly cross-functional and results-driven role. You will act as the general manager of Amazon for Eight Sleep, owning the channel’s P&L, growth roadmap, execution calendar, and performance reporting
• You will work closely with teams across brand, growth marketing, performance media, operations, finance, customer experience, creative, and supply chain to ensure Amazon becomes a high-performing, brand-enhancing growth channel
• Own the Amazon channel end-to-end, including revenue, profitability, conversion, customer experience, marketing performance, inventory readiness, and operational health
• Set and deliver monthly, quarterly, and annual sales targets for Amazon
• Build the Amazon growth roadmap, identifying the key levers to scale the channel while protecting Eight Sleep’s premium brand positioning
• Develop clear reporting on channel performance, including revenue, traffic, conversion, ad performance, profitability, inventory, customer feedback, and key operational metrics
• Act as the internal owner and single point of accountability for Amazon results
• Own the Amazon marketing budget and allocate spend across the highest-impact initiatives
• Build and manage the Amazon marketing calendar, including tentpole moments, product launches, promotional events, seasonal campaigns, and always-on growth initiatives
• Partner with performance marketing to manage and optimize Amazon Ads, including Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and other relevant paid media opportunities
• Analyze ROAS, CAC, contribution margin, incrementality, and conversion performance to make data-driven budget decisions
• Identify opportunities to improve product ranking, organic visibility, search performance, and conversion across the Amazon ecosystem
• Own the customer journey on Amazon and ensure product pages, storefront, imagery, copy, reviews, FAQs, comparison charts, and A+ content reflect Eight Sleep’s premium positioning
• Partner with brand, creative, and product marketing teams to brief and execute best-in-class Amazon content
• Ensure messaging is accurate, compelling, and consistent with Eight Sleep’s broader brand and product positioning
• Monitor competitive activity, pricing, merchandising strategies, customer reviews, and category trends to identify opportunities and risks
• Continuously test and optimize content to improve conversion and customer education
• Own the day-to-day relationship with Amazon account representatives and internal stakeholders
• Partner with operations and supply chain to ensure inventory availability, forecasting accuracy, fulfillment performance, and issue resolution
• Monitor and resolve operational issues related to catalog setup, product listings, suppressed listings, pricing, buy box, compliance, returns, customer service escalations, and fulfillment
• Build scalable processes to improve channel execution, communication, and accountability across teams
• Stay ahead of Amazon platform changes, new tools, policy updates, and growth opportunities
• Work closely with brand, lifecycle, performance media, creative, finance, operations, customer service, product marketing, and supply chain to execute Amazon initiatives with speed and precision
• Translate Amazon channel needs into clear briefs, priorities, and timelines for internal teams
• Ensure the Amazon channel is integrated into broader company launches, campaigns, and growth planning
• Bring data, insights, and customer feedback from Amazon back into the organization to inform future strategy
• You’ll own one of Eight Sleep’s most important growth channels and have a direct impact on revenue
• You’ll have the autonomy to build the Amazon program like a business within the business
• You’ll work with a high-performance team across brand, growth, operations, product, and customer experience
• You’ll help define how a premium sleep fitness brand shows up on one of the largest commerce platforms in the world
• You’ll be part of a company redefining the future of sleep, recovery, and preventative health

Benefits

• Flexible PTO
• Paid parental leave
• Comprehensive medical insurance
• Your own Pod
• Pet-friendly offices
• Equity participation & periodic refreshes
• Fast career growth & salary progression
• Weekly fitness classes in our offices
• Work directly with founders and executives
• 5 in-person offices in NYC, Boston, SF, Shenzhen and Milan- The ideal candidate has deep experience managing Amazon as a sales and marketing channel for a premium consumer brand, understands how to balance growth with brand integrity, and is equally comfortable setting strategy, managing budgets, analyzing performance, and driving operational details to completion
• 5+ years of experience managing Amazon or marketplace channels for a consumer brand, ideally in consumer electronics, premium hardware, health/wellness, home, fitness, or lifestyle
• Passion for building a premium consumer brand and improving people’s health through better sleep
• Deep understanding of Amazon Vendor Central and/or Seller Central, Amazon Ads, Amazon DSP, A+ content, storefront management, catalog operations, reviews, merchandising, and marketplace analytics
• Proven track record owning sales targets and delivering measurable growth on Amazon
• Experience managing marketing budgets and optimizing spend across paid, organic, promotional, and merchandising levers
• Strong commercial instincts with the ability to manage revenue, budget, profitability, and channel tradeoffs
• Strong project management skills and ability to drive cross-functional execution across multiple teams
• Highly analytical and comfortable building reports, interpreting performance data, and making decisions based on numbers
• Operationally excellent, with strong attention to detail and the ability to identify and solve issues before they become blockers
• Strong communication skills and ability to influence internal stakeholders and external partners
• Bias for action, high ownership, and comfort operating in a fast-moving, high-performance environment
• Experience scaling Amazon for a premium DTC brand
• Experience with high-consideration products, hardware, connected devices, or products with complex customer education needs
• Experience managing Amazon product launches, Prime Day, Black Friday/Cyber Monday, and other major retail moments
• Familiarity with Amazon attribution, incrementality analysis, retail media measurement, and profitability modeling
• Experience working with global Amazon marketplaces