Head of Analytics

Who you are

• A proven track record with 7+ years of experience in analytics or data-focussed strategy roles
• Excellent academic record from a top university, preferably in a STEM or quantitative discipline
• Using your technical skills (SQL, Python) to get into the details of our pricing strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions
• The ability to also step back from the detail of the data and think strategically while delivering as part of a larger team
• Collaborating in a fast-paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data-driven decision-making and educate others
• Taking responsibility and ownership for the work in the entire area - if you’re not getting it done, no one is

What the job involves

• We’re looking for an ambitious Head of Commercial Analytics to join us here at Raylo
• This role is to be the business’ lead on commercial analytics and unit economics
• You’ll own pricing for all of our customer propositions, be a key part of future partnerships and drive learning and innovation across these areas
• Using data-driven insights, you’ll analyse how we can better understand how we can use pricing as a lever for growth and use this knowledge to help sustainably scale the business
• Our Commercial and Pricing Strategy is core to Raylo’s proposition of enabling consumers, businesses and OEMs to access tech in a more sustainable, circular consumption model
• You’ll use your deep analytical and technical expertise to play a key role in accomplishing this mission, both within our existing products and partnership and working with our commercial team on new partnerships
• This is a truly unique opportunity for an aspiring commercially minded analytics leader to step into a role that will anchor the strategy of category-defining business
• In 2026, Raylo stands out with its groundbreaking approach to retail electronics and has massive ambitions for growth in the UK and internationally
• You’ll collaborate closely with the leadership team and co-founders, C-Suite, and senior business leaders
• Your ideas and leadership will play a critical role in shaping the future of a key strategic advantage for Raylo
• Own the pricing test programme
• Design and run a continuous programme of live pricing experiments on Raylo.com and in partner checkouts: price points, term length, upfront versus monthly, upgrade pricing, promotional mechanics
• Decide what to test and in what order, based on where the value is, not where the test is easy
• Build the measurement approach yourself: sample sizing, guardrail metrics, how you separate a genuine conversion lift from a margin transfer
• Read results honestly, including the ones that say your hypothesis was wrong, and get the winners shipped into live pricing
• Build the ancillary product line with Product
• Partner with Product to design and price the products that sit alongside the core subscription, such as insurance, damage cover, accessories, add-on services and end-of-term options
• Size the opportunity, model the take-up and margin, and set the price
• Work through the whole economic chain with Finance and Risk: attachment rate, claims or cost experience, effect on churn, effect on residual value
• Price new OEM partnerships
• Sit with the Sales and Partnerships team on live OEM deals and design the subscription proposition: what the customer pays, what the brand funds, what we hold
• Build the deal model, find the structure that works commercially for both sides, and be in the room to defend the numbers with the partner
• Set the rules for what we will and won't sign, so the commercial team can move fast without eroding margin
• Own how pricing works as a discipline
• Own the pricing framework across categories: how we segment the portfolio, which logic applies where, and how residual value, credit performance and lifetime value feed the price
• Bring recommendations rather than options. Lead with your view and what you need to execute it
• Build the tooling, using our Claude, dbt, BigQuery and Lightdash stack, so pricing decisions get faster over time rather than more manual
• Collaborate closely with the Senior Leadership Team and co-founders on pricing performance and where the next gains are

The application process

• We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call — no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one

Benefits

• 33 days holiday per year (25 days, + an extra 8 days to choose the days that mean most to you)
• Share in Raylo's Success - Stock options for all employees
• Hybrid working environment
• Family-first policies - Enhanced maternity and paternity leave
• Workplace nursery scheme
• Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing
• Get the latest tech - Exclusive Raylo device lease for all Employees
• Invest in your growth - L&D budget to support the skills you value
• Free sustainable breakfast and snacks, every day you’re in the office
• Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties