Head of Digital and E-Commerce

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To implement, enable, maintain, scale, secure, entrench, engage and commercialize the digital platforms and functionality for Personal and Private Banking (PPB) Clients for a large Africa Regions country. To build and run eCommerce functionality across PPB country in alignment with PPB Group requirements.

Minimum Qualification:

• First Degree in Business Commerce

Experience Required :

Digital & eCommerce, CHNW

• 5 - 7 years experience

• Experience in leading, integrating, delivering client solutions through multi-disciplinary teams and of digital platforms.

• Proven track record in organisations of comparable size and complexity. In-depth understanding of digital, open banking and platform integration into PPB segments.

• More than 10 years

• Experience in managing an income statement, balance sheet, pricing strategies, risk management, people management, leading / developing teams and motivating people.

• Experience in understanding integration of digital and eCommerce sales growth around products, solutions and go-to market plans. Strong understanding of digital, open banking and platform integration into a segment.

Key Outputs :

• Develop a compelling digital platform and eCommerce strategy for the country in partnership with PPB Group and other relevant stakeholders
• Accountable to drive engagement and usage of relevant digital assets and eCommerce platform and value-adding products and services for a client life journey. Optimise digital platform financial metrics and eCommerce financial metrics
• Build and maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns
• Conduct client sensing in order to improve understanding of client needs and continuously scan the external environment in order to keep abreast with new developments in partnerships, business and technology
• Accountable to lead the team to build and execute strategies for increased digital interaction, habit creation, engagement states and commercialisation

Behavioural Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People

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