Head of Information Technology

Our client is a well-established international financial institution undergoing continued investment in technology governance, operational resilience, and regulatory excellence.

They are seeking an experienced technology leader to take ownership of ICT Governance, Risk Management, DORA compliance, and stakeholder engagement across the Luxembourg business.

This is a highly visible role, offering direct exposure to senior leadership, regulators, and international technology teams.

What You'll Be Doing

Lead Technology Governance

• Define and enhance the local technology governance framework.
• Ensure technology priorities support business objectives while maintaining a strong risk culture.
• Establish governance committees, KPIs, KRIs, reporting frameworks, and decision-making processes.
• Monitor technology service delivery, performance, availability, and operational effectiveness.

Drive Regulatory & Compliance Excellence

• Act as the primary technology contact for regulatory and supervisory matters.
• Ensure compliance with Luxembourg banking regulations and technology governance requirements.
• Coordinate regulatory reviews, inspections, audits, and remediation initiatives.
• Deliver clear reporting and risk insights to executive stakeholders and governance committees.

Own ICT Risk Management

• Lead the local ICT risk management framework.
• Identify, assess, and mitigate technology and cybersecurity risks.
• Ensure senior management maintains visibility over key risk exposures and remediation activities.
• Coordinate internal and external technology audits.

Champion Digital Operational Resilience (DORA)

• Lead the ongoing implementation and enhancement of DORA requirements.
• Oversee ICT incident management, response, escalation, and reporting processes.
• Coordinate resilience testing, disaster recovery exercises, and business continuity planning.
• Manage third-party technology risk, outsourcing governance, cloud oversight, and vendor controls.
• Track resilience metrics and strengthen critical technology services across the organisation.

Partner with Senior Stakeholders

• Work closely with Risk, Compliance, Operations, Audit, Business Leadership, and Group Technology teams.
• Provide executive-level reporting and strategic technology guidance.
• Promote a strong governance, security, and risk-aware culture.
• Support technology transformation and strategic change initiatives.

Experience

• Background in Technology Governance, ICT Risk, Technology Management, Cyber Risk, or Operational Resilience.
• Experience within banking, financial services, or regulated environments.
• Experience working with auditors, regulators, risk functions, and senior stakeholders.
• Exposure to outsourced technology services, cloud environments, and third-party risk management.
• Ability to communicate complex technical and regulatory topics to both technical and non-technical audiences.
• Strong understanding of: DORA, ICT Risk Management, Luxembourg Financial Services Regulation and Technology Governance