Head of Information Technology (Kluang based)

Key Responsibilities

IT Strategy & Automation Leadership

• Develop and execute a comprehensive IT and automation strategy aligned with business objectives to improve productivity, operational efficiency, and scalability.
• Identify, design, and implement end-to-end process automation across manufacturing, supply chain, finance, and administrative functions.
• Drive continuous improvement through digitisation, workflow automation, and elimination of manual processes.

Systems & Enterprise Applications

• Lead the implementation, enhancement, and integration of ERP, MES, WMS, SCM, and other enterprise systems.
• Ensure seamless integration between operational systems, automation platforms, and business applications to enable real-time data visibility.
• Oversee data governance, system reliability, and performance optimisation.

Industry 4.0 & Smart Manufacturing

• Champion the adoption of Industry 4.0 technologies, including IoT, automation systems, data analytics, and smart manufacturing solutions.
• Partner with operations to enhance production automation, traceability, predictive maintenance, and overall equipment effectiveness (OEE).
• Leverage data and analytics to support operational insights and decision-making.

IT Infrastructure, Security & Governance

• Oversee IT infrastructure, cloud platforms, networks, and cybersecurity to ensure secure, stable, and scalable operations.
• Establish and enforce IT governance, policies, cybersecurity standards, and compliance with regulatory requirements.
• Implement disaster recovery, business continuity, and risk management plans.

Leadership & Stakeholder Management

• Lead, mentor, and develop the IT team, fostering a culture of innovation, accountability, and continuous learning.
• Work closely with senior leadership, plant operations, and external vendors to deliver IT and automation initiatives successfully.
• Manage IT budgets, vendor contracts, and cost optimisation initiatives while maintaining service quality.

Job Requirements

Education & Certifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field.
• Relevant certifications are an advantage (e.g. ITIL, PMP, CISSP, AWS/Azure, Automation-related certifications).

Experience & Technical Competencies

• Strong experience in process automation, systems integration, and digital transformation, preferably in a manufacturing or industrial environment.
• Hands-on exposure to:
• ERP & MES implementation and optimisation
• Business process automation (RPA, workflow platforms, low-code/no-code solutions)
• Industrial automation and smart manufacturing systems
• Data analytics, dashboards, and reporting tools
• Knowledge of Industry 4.0 concepts such as IoT, data integration, and digital manufacturing is highly desirable.

Leadership & Personal Attributes

• Strategic thinker with strong business acumen and automation mindset.
• Proven ability to lead cross-functional initiatives and manage change.
• Strong stakeholder management and communication skills.
• Analytical, data-driven, and results-oriented approach.