Head of IT M&S Salesforce Development

The Position

Join our Global IT organization as Head of Salesforce Development and play a key leadership role in shaping and delivering Salesforce solutions that support Marketing and Sales Operations across Boehringer Ingelheim globally.

As part of a large and complex Salesforce ecosystem, you will lead a team of developers responsible for delivering scalable, high-quality solutions across Salesforce and integrated platforms. You will oversee technical delivery, align development priorities with business roadmaps, remove delivery roadblocks, and foster a high-performing, collaborative engineering culture.

This role offers the opportunity to combine people leadership, technical expertise, and strategic partnership while working with stakeholders across different regions and functions.

Duties & Responsibilities:

• Operational Excellence

  • Continuously optimize your delivery

  • Strengthen system stability, cybersecurity, and service quality to reduce incidents and downtime

  • Provide and deliver systems and processes that consistently work, providing a trustworthy base

  • Build scalable, automated solutions that enable innovation while maintaining robust operations

  • Conduct regular performance reviews, manage team capacity, and foster a healthy, collaborative engineering culture

• Business Focus

  • Deliver business value at speed

  • Maximize business collaboration and partnership aligning talent and scope to the highest-impact activities

  • Align and deliver business requirements with overall delivery roadmaps

  • Prioritize initiatives that maximize value

  • Drive and deliver value by balancing speed, high quality and innovation

• Collaboration

  • Collaborate to deliver value as One Team

  • Embed collaboration and learning in all our activities

  • Be a learning organization and continuously develop relevant technology and skillsets

  • Invest into people and leadership with a focus on collaboration

Requirements:

To be successful in this role, you should have:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (Salesforce certifications highly preferred)

• 8+ years of experience in the Salesforce ecosystem, including a proven track record of managing engineering teams and delivering complex enterprise solutions

• Strong conceptual understanding of Salesforce multi-cloud architecture, data models, and platform security

• Strong technical background in Salesforce development (Apex, LWC, Flows) to evaluate technical risks, review solutions, and champion development excellence

• Solid understanding of enterprise integration methods to ensure stability and performance

• Experience driving modern DevOps process, overseeing automated CI/CD pipelines, and managing release deployment frameworks

• Experience managing team delivery, unblocking challenges, and coordinating resolution of critical platform issues

• Proven people-management skills, including managing team capacity, allocating resources, and conducting performance reviews

• Passion for fostering team health, facilitating knowledge sharing, and creating peer-coaching opportunities to continuously elevate the team's technical skills

• Strategic, solution-oriented mindset focused on aligning business requirements with overall technical capability and delivery roadmaps

• Exceptional communication and negotiation skills, with a proven ability to bridge the gap between technical teams, business stakeholders, and executive leadership

Required Skills

• Customer Orientation

  • Identify and solve internal customers' needs

  • Operational excellence towards customers

  • Establish alliances and long-term relationships

  • Seek synergies with different areas

  • Create added-value strategies and proposals

  • Flexibility to different profiles

• Navigating Change

  • Adaptability and flexibility

  • Uncertainty management

  • Challenge the status quo

  • Curiosity and learning agility

  • Risk analysis and management

  • Continuous improvement

• Strategic Vision

  • Proactivity and initiative

  • Push to achieve better results

  • Resilience and management of frustration

  • Accountability

• Leadership

  • Lead and provide guidance to a decentralized global team

  • Mobilizing and inspiring

  • Motivate and develop the team

  • Delegate and promote autonomy

  • Conflict management

• Goal Orientation

  • Analytical thinking

  • Autonomy

  • Complex problem solving

  • Planning and organization

• Impact and Influence

  • Assertiveness

  • Active listening

  • Promote credibility, trust, and self-confidence

  • Influence and impact

Our Company Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com